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boxfox Reviews

4.7 Rating 611 Reviews
92 %
of reviewers recommend boxfox
4.7
Based on 611 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read boxfox Reviews
Anonymous
Anonymous  // 01/01/2019
“Great quality products and fast turnaround service”
Helpful Report
Posted 2 years ago
Hi Allistair, Thank you so much for your incredible 5-star rating of BoxFox! We greatly appreciate your kind words and support. We couldn't be happier knowing that you found our products to be of great quality and enjoyed our efficient turnaround service. It means the world to us that you had a positive experience shopping with us. Once again, thank you for choosing BoxFox. We hope to serve you again in the future! The boxfox team 🦊
Posted 2 years ago
“Fast delivery and really great quality boxes!”
Helpful Report
Posted 2 years ago
Thank you so much for your fantastic 5-star rating of boxfox! We greatly appreciate your feedback and are thrilled to hear that you were pleased with our fast delivery and the exceptional quality of our boxes. We pride ourselves on providing top-notch products and services to our valued customers like you. Your loyalty and support mean the world to us. If there's anything else we can assist you with or if you have any suggestions for improvement, please don't hesitate to reach out. Thank you again for your continued trust in BoxFox. We look forward to serving you again soon! The boxfox team 🦊
Posted 2 years ago
“Really happy with our product. We used to buy them elsewhere and they took them off their list so I had to find an alternative. These are identical and the shipping was very fast and the price was competetive. Thank you”
Helpful Report
Posted 2 years ago
Hi Emma, Thank you so much for your 5-star rating of boxfox! We truly appreciate your kind words and are thrilled to hear that you are really happy with our product. We understand how frustrating it can be when your favourite items are no longer available from your regular supplier, but we're glad we could provide you with a great alternative which you will continue to use. We take pride in offering identical products to what you used to buy, along with fast shipping and competitive pricing. Your satisfaction is very important to us, and we're glad we could meet your expectations. Once again, thank you for choosing boxfox. We look forward to serving you again in the future. The boxfox team 🦊
Posted 2 years ago
“Good quality and customer service”
Helpful Report
Posted 2 years ago
Hi from the team at boxfox 🦊 Thank you so much for taking the time to rate boxfox with a perfect 5 stars! We truly appreciate your feedback and support. We're thrilled to hear that you are satisfied with our products and services. Maintaining good quality and providing exceptional customer service are our utmost priorities, and it's always fulfilling to know that we're meeting your expectations. Your continuous support means the world to us, and we're committed to delivering nothing but the best to you. Once again, thank you for being a valued member of our boxfox community. We can't wait to serve you again soon!
Posted 2 years ago
“Very happy with the product and very quick delivery. Thank-you”
Helpful Report
Posted 2 years ago
Dear David, Thank you so much for taking the time to rate boxfox with five stars! We truly appreciate your kind feedback. We are thrilled to hear that you are very happy with the product and the quick delivery. It's always our goal to provide a seamless shopping experience for our valued customers like you! Thank you once again for choosing boxfox. We look forward to serving you again in the future. The boxfox team 🦊
Posted 2 years ago
“It is our second purchase and everything went perfectly, except that for this order instead of 2 white crinkled paper we received 1 white and 1 vanilla.”
Helpful Report
Posted 2 years ago
Hi Christiane, Thank you so much for your fantastic 5-star rating of boxfox! We truly appreciate your support and are thrilled to hear that you had a perfect experience with your second purchase. We want to apologize for the mix-up with the crinkled papers in your recent order. We sincerely apologize for any inconvenience this may have caused. Once again, we are truly grateful for your feedback and for choosing boxfox. We value your loyalty and look forward to serving you in the future. The boxfox team 🦊
Posted 2 years ago
“Speedy delivery and impeccable quality! Honestly exceeded my expectations.”
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Posted 2 years ago
“fast delivery, excellent product!!”
Helpful Report
Posted 2 years ago
“Fantastic for Frist time sample order.. always room to improve ....to get it to the checkout process easier, simpler doing it on the phone”
Helpful Report
Posted 2 years ago
“Great quality - my candles Inserts are perfect”
Helpful Report
Posted 2 years ago
“Great products and very reasonable prices. Orders are packed amazingly quickly and updates are timely. Very helpful and one of the most efficient and friendly companies I’ve dealt with. Highly recommend”
Helpful Report
Posted 2 years ago
“Janette and Chantal did try hard to resolve my issue when a carton went missing from my order. I had to make another purchase of the item, which I understand on one hand, but as an ecommerce retailer myself, I would never ask a customer to do.”
Helpful Report
Posted 2 years ago
“Chantal the best customer service!!! Number one!!!”
Helpful Report
Posted 2 years ago
Thank you so much for the 5-star rating, Tonino! We really appreciate it! Chantal, our best customer service rep, sends her thanks and appreciation, too! "Chantal the best customer service!!! Number one!!!"
Posted 2 years ago
“Fantastic products. Quality was better than expected and pricing was spot on. Service was wonderful and timeframe for delivery was brilliant. Can not fault anything.”
Helpful Report
Posted 2 years ago
Thank you so much, Benjamin, for that glowing 5 star review of boxfox! We are so pleased to hear that our products and services exceeded your expectations. It's always our goal to deliver exceptional products and top-notch customer care and we're thrilled that we did just that for you!
Posted 2 years ago
“Very happy”
Helpful Report
Posted 2 years ago
Thank you so much, Sue, for your 5-star rating of boxfox! We're very happy to hear that you're satisfied with our services.
Posted 2 years ago
“Could not believe how quick from placing my order to when it arrrived. I'll be using boxfox again.”
Helpful Report
Posted 2 years ago
“Hi, I have received this feedback review but I have not received the product I purchased yet! So I cannot comment on the questions below.”
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Posted 2 years ago
“Fantastic products. Prompt delivery.”
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Posted 2 years ago
“So impressed with the service so quick. The boxes were exactly what i was looking for. Will be ordering again. Thank you”
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Posted 2 years ago
“Great product delivered promptly - excellent”
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Posted 2 years ago
boxfox is rated 4.7 based on 611 reviews