boxfox Reviews

Name: boxfox
Address: Unit 6, 31-35 Burgess Road,, , Unit 6, 31-35 Burgess Road,, Victoria
Rating: 4.73

4.7 Rating 586 Reviews

92 %

of reviewers recommend boxfox

4.7

Based on 586 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered hat boxes and some samples from 'boxfox'. The Boxes are exactly as expected. Happy with the dimensions and quality. Based on this order, I would wholeheartedly recommend this company. I couldn't be more pleased and highly recommend this company. Will order again. Thank you BOXFOX.”

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Posted 3 years ago

“My order was processed not long after ordering and it was delivered very quickly”

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Posted 3 years ago

“Great service. Quick delivery and good quality boxes at a good price. We are a repeat customer.”

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Posted 3 years ago

“BoxFox is the bomb when it comes to customer service. Thanks to all the team who helped me with a last minute order that was urgent. Amazing. Cravings Etc”

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Posted 3 years ago

“I absolutely LOVE the speedy service, and everything is always perfect!”

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Posted 3 years ago

“Thank you to boxfox for the fantastically priced and quality made boxes. They're exceptional and have really made my business and products stand out as a higher quality one. Thank you again 😊👌🏼”

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Posted 3 years ago

“Great, efficient service and assistance from staff.”

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Posted 3 years ago

“Wonderful service and quality.”

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Posted 3 years ago

“Fantastic quality gift hamper boxes for our business. We are so very happy with the quality, as well as fast postage. Will definitely order again!”

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Posted 3 years ago

“Great quality boxes. Very happy and will reorder from Boxfox.”

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Posted 3 years ago

“I ordered some sample boxes which I am happy with however, an option for delivery should be placed upon check out rather than paying the delivery fee separately. It would be easier if a delivery or pick up option is provided upon check out to avoid confusion as well.”

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Posted 3 years ago

Good Afternoon Jen It seems you had chosen to pick up from our warehouse at checkout. We offer customers options of StarTrack, Australia Post or warehouse pick up at checkout, and you can choose which best suits you. Hope this clarifies the details of your review. Thank you - the boxfox team

Posted 3 years ago

“Still havent received my order so hard to rate my satisfaction”

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Posted 3 years ago

Good Morning It seems you have chosen pick up from our warehouse at checkout. We will be in touch to organise this stock to be delivered to you. Hope this clarifies the details of your review, perhaps you can amend your review of us as we are happy to help. Thank you - the boxfox team

Posted 3 years ago

“easy to place order, shipped and delivered within the timeframe I expected.”

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Posted 3 years ago

“Delivery was fast however the boxes were slightly damaged when received and the magnets to seal the carton do not work/are missing on the first 30 Hampers boxes we have used... but otherwise an ok experience.”

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Posted 3 years ago

“Fantastic efficient service and delivery.”

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Posted 3 years ago

“Always quality with super fast delivery in Melbourne”

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Posted 3 years ago

“Chantal was on fire yesterday!”

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Posted 3 years ago

“Great service and well received Many thanks”

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Posted 3 years ago

“Wow! We are very impressed with our order. We live in regional victoria and ordered this Saturday morning, and received it on Tuesday. At such a busy time of the year as well - The delivery could not have been quicker. 5 Stars! The product itself - Such a great, high quality product. We are very excited to put our new boxes to the test. Thank you so much for such a great experience Boxfox!! You have some very happy customers here and we will definitely be back when we need to reorder. :)”

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Posted 3 years ago

“Items have still not been received”

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Posted 3 years ago

Good Morning Michael We dispatched your order on 29/11 from our warehouse as per the correspondence you would have received. At present, all carriers indicate that during the Christmas holiday period, deliveries may take longer than usual Australia-wide, due to increased volume. All shipping information can be found per our Shipping policy at boxfox.com.au. We hope you receive your shipment soon. If you have any further queries please email sales@boxfox.com.au Regards - boxfox

Posted 3 years ago

boxfox is rated 4.7 based on 586 reviews