boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.71

4.7 Rating 536 Reviews

92 %

of reviewers recommend boxfox

4.7

Based on 536 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice product but a little complicated to try and set up/put together. No instructions supplied which made things a little tricky.”

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Posted 2 years ago

“Delivery is way too slow”

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Posted 2 years ago

Good Morning Suhani Thank you for ordering with boxfox We have recently seen your review of boxfox regarding the shipping delay. We have followed up on your shipment with StarTrack and this delay is unforeseen as this carrier usually delivers overnight or no later than two days to metro NSW. Apologies for the delay, hopefully, you receive your order soon. Please do not hesitate to reach out to us at sales@boxfox.com.au if we can be of further assistance Thank you - the boxfox team

Posted 2 years ago

“first time with this company order arrived nice and easy items were exactly what i ordered”

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Posted 2 years ago

“Great service and super quick delivery. Thank you”

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Posted 2 years ago

“I am so happy with your products and service. I live in country Victoria and received my order the following day. Thank you so very much.”

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Posted 2 years ago

“not impressed with boxes. Overpriced and not a great quality finish. I was shocked at what i received for the price.”

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Posted 2 years ago

“Thank you for your fast delivery, the website is easy to navigate through payment and checkout and the product is great quality Thank you”

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Posted 2 years ago

“Boxes just as described and delivered promptly.”

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Posted 2 years ago

“Great quality board but useless as the lids don't stay together they just come undone”

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Posted 2 years ago

“Can always rely on Boxfox to deliver my orders quick when I'm unorganised!”

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Posted 2 years ago

“Very quick drop off of my samples. Thank you.”

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Posted 2 years ago

“Extremely Quick Delivery, Excellent Quality. Thanks.”

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Posted 2 years ago

“Beautiful qulity, reliable...Great value”

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Posted 2 years ago

“Quick delivery and services. However, I wish there was a standard delivery option as paying >$20 for shipping almost deterred me away for purchasing.”

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Posted 2 years ago

“The boxes are great! Quality and price for it is excellent!! Im very happy! I will definitely be ordering again!”

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Posted 2 years ago

“Allways a great speedy service. Great product and good price.”

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Posted 2 years ago

“Was very pleased with my order. I also cannot believe how fast it came, awesome service. My order was exactly what I wanted and was packed really well. Will certainly be ordering again. Well done.”

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Posted 2 years ago

“Efficient and very quick delivery. Would recommend.”

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Posted 2 years ago

“Easy to order and extremely fast delivery!! Thank you”

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Posted 2 years ago

“I have now received my order. When I reviewed previously I had not received my order so I couldn’t really answer the questions”

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Posted 2 years ago

Good Afternoon Maree Thank you for ordering with boxfox. We processed and dispatched your order on 11th May the day you ordered. It is currently with StarTrack and on its way. They mention that your parcel may take longer than usual to arrive due to COVID-19 disruptions. We've factored this into the expected delivery date. For more information please go to our Shipping Policy - https://boxfox.com.au/pages/shipping-policy. We hope you receive your delivery soon. Please feel free to email us at sales@boxfox.com.au if you have any further queries. Thank you - the boxfox team

Posted 2 years ago

boxfox is rated 4.7 based on 536 reviews