boxfox Reviews

Name: boxfox
Address: Unit 4, 31-35 Burgess Road,, Unit 4, 31-35 Burgess Road,, Victoria
Rating: 4.71

4.7 Rating 537 Reviews

92 %

of reviewers recommend boxfox

4.7

Based on 537 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

boxfox 5 star review on 5th September 2022

Karen Golotta

Anonymous

Anonymous // 01/01/2019

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“Very good”

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Posted 3 years ago

“I looked at their measurements and it seemed fine based off the website, but in person the box is much bigger. I am guessing that the measurements online are inside of the box and don't include the actual box itself, which is a problem because the box is very thick and adds a lot of cms. stay away. bad service, I explained this and asked for a refund but was told no. now I'm left with $500 of boxes I can't use. Ridiculous... their website states that they understand it can be hard to order boxes online and to reach out if there's any issues which i did only to get a copy and paste reply of ACCC law. stay away, get from somewhere else that actually has measurements and actual service.”

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Posted 3 years ago

“I will definitely order again! Love the product.”

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Posted 3 years ago

“Quick and easy!”

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Posted 3 years ago

“Great and quick”

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Posted 3 years ago

“Did not receive order????”

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Posted 3 years ago

Good Afternoon Georgia Thank you for your feedback, and hope you can revise the one star as it seems when you checked out of our store you chose warehouse pick up, so we didn't ship your order. If you can contact us at sales@boxfox.com.au we will be more than happy to arrange shipping. Thank you - The boxfox team.

Posted 3 years ago

“Amazing product and quick shipping!”

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Posted 3 years ago

“Great product easy to order”

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Posted 3 years ago

“Speedy service. Fast delivery, thank you. Quality boxes.”

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Posted 3 years ago

“Exactly the boxes I needed and fantastic service.”

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Posted 3 years ago

“Boxes are great quality and were delivered fast! Being a small business the only thing I didn’t love was the minimum order, I would have liked to get different sized boxes in black and white but was unable to due to minimums.”

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Posted 3 years ago

“AMAZING PRODUCT AND DELIVERY!”

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Posted 3 years ago

“Very quick. Boxes are great.”

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Posted 3 years ago

“Fast delivery and I am really happy with the quality of the boxes. Thank you!”

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Posted 3 years ago

“Excellent quick delivery of my order”

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Posted 3 years ago

“Order placed late Friday. Confirmed before COB same day. Available for collection Monday morning. Just brilliant. I have sent your details to all of our teams across 4 businesses based on that one order. Well done!”

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Posted 3 years ago

“very happy with the quality of the boxes and speed of delivery”

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Posted 3 years ago

“Service and speed to fill order was sensational!”

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Posted 3 years ago

“good quality, fast delivery ! highly recommend!!”

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Posted 3 years ago

“I love your magnetic gift boxes, the quality is fantastic and my customers love them . Thank you 😊”

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Posted 3 years ago

boxfox is rated 4.7 based on 537 reviews