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boxfox Reviews

4.7 Rating 611 Reviews
92 %
of reviewers recommend boxfox
4.7
Based on 611 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read boxfox Reviews
Anonymous
Anonymous  // 01/01/2019
“So fast and very helpful!”
Helpful Report
Posted 5 years ago
“Awesome service, so quick The box of boxes I have opened are great xx”
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Posted 5 years ago
“Excellent quality Boxes, very happy with purchase will definitely buy again.”
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Posted 5 years ago
“Order Placed 17 August tracked order to be delivered 31 August only to have it returned incorrect address. Never recieved a phone call or email to correct the problem .”
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Posted 5 years ago
Good Morning Marie Thank you for your review. It seems that Australia Post could not locate your address as it was given incorrectly upon checkout, therefore being returned. We have only just been notified of this ourselves. We will email you shortly to resolve the issue prompty. Thank you - Sales
Posted 5 years ago
“Boxfox have a great variety of products but most important is the quality. We are building a brand with a focus on quality and our recent purchase of the magnetic boxes go perfectly with this. They are luxurious, sturdy and present our products beautifully.”
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Posted 5 years ago
“super quick delivery! the boxes were great quality and came in great condition!”
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Posted 5 years ago
“Delivery was promised for 27th August. i don’t have anything yet. Tracking now suggests maybe Tuesday 31st. I am panicking!!!”
Helpful Report
Posted 5 years ago
Hi Vasilike Thank you for your review, boxfox dispatches orders the same day as received prior to 2pm. We then forward to the carrier which you chose on check out being Australia Post which at present state that your item/s may take longer to arrive than usual due to the pandemic and the lead up to Christmas. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. The faster option we offer our customers for delivery is via StarTrack if available in their area. All shipping information can be found per our Shipping policy - https://www.boxfox.com.au/pages/shipping-policy. Should you have any further queries please email sales@boxfox.com.au. Thank you
Posted 5 years ago
“I paid express post and it definately didn’t arrive express....sat in Yarra Glen for 4 days alone, it will be a week since I placed my order soon....”
Helpful Report
Posted 5 years ago
Thank you for your review, boxfox dispatches orders the same day as received prior to 2pm. We then forward to the carrier which you chose on check out being Australia Post (not express delivery as you mentioned) which at present state that your item/s may take longer to arrive than usual due to the pandemic and the lead up to Christmas. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. The faster option we offer our customers for delivery is via StarTrack. All shipping information can be found per our Shipping policy - https://www.boxfox.com.au/pages/shipping-policy. Should you have any further queries please email sales@boxfox.com.au. Thank you
Posted 5 years ago
“Quick, easy, on time, solid product”
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Posted 5 years ago
“Easy ordering and swift delivery.”
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Posted 5 years ago
“Fast delivery”
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Posted 5 years ago
“Shipped out within a day but I suggest you Change postal service. One week and still no delivery or scan update since picked up. I am only 25 minutes away.”
Helpful Report
Posted 5 years ago
Thank you for your review, boxfox dispatches orders the same day as received prior to 2pm. We then forward to the carrier which you chose on check out being Australia Post which at present states that your item/s may take longer to arrive than usual due to the pandemic and the lead up to Christmas. Carriers are experiencing delays Australia-wide due to local restrictions and increased volumes. The faster option we offer our customers for delivery is via StarTrack. All shipping information can be found per our Shipping policy - https://www.boxfox.com.au/pages/shipping-policy. Should you have any further queries please email sales@boxfox.com.au. Thank you
Posted 5 years ago
“10 out of 10! Excellent product for a good price and delivered so fast.”
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Posted 5 years ago
“my order arrived in record speed! thanks boxfox!”
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Posted 5 years ago
“Had a great experience with these guys. Customer service is top. Product are amazing I will definitely be purchasing again. Thanks heaps”
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Posted 5 years ago
“Fast turn around time from order date and receiving.”
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Posted 5 years ago
“Great service, good price, fast delivery and great quality boxes, will be ordering from you again in the future.”
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Posted 5 years ago
“Easy to order. Fast Delivery. Exactly as advertised. Thank you!”
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Posted 5 years ago
“Beautiful products. Thankyou”
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Posted 5 years ago
“Great product at a great price and quick delivery!”
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Posted 5 years ago
boxfox is rated 4.7 based on 611 reviews