Box.co.uk Reviews

Name: Box.co.uk
Address: Box LTD, Unit 10 Woodford Trading Estate, Woodford Green, Birmingham
Rating: 4.25

4.3 Rating 2,216 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

Questions

Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

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Phone:

020 3337 8950

Location:

Box LTD, Unit 10 Woodford Trading Estate, Woodford Green
Birmingham
IG8 8HF

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Box.co.uk 2 star review on 7th April 2025

Millicent

Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived quickly and was good quality”

Helpful Report

Posted 9 years ago

“Item arrived on time, happy with the build quality, nice bit of kit. Would have been 5 stars, but the monitors shipped with VGA cables instead of HDMI - even though the motherboard I chose doesn't have any VGA ports. Don't necessarily expect HDMI cables for free, but would have been easier to have a prompt to order them at the same time, rather than scrounge them from other equipment and wait for Amazon to deliver.”

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Posted 9 years ago

“Item arrived on time in excellent condition. A brilliant product delivered by an fantastic service thank-you.”

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Posted 9 years ago

“Very good service,straight forward and very efficient and would use this company again”

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Posted 9 years ago

“Purchased satellite broadband from these guys just a tad over 12 months ago and have had no end of problems! Promised upto 20Mb but (if it worked) it was more like (1-2Mb). I made several calls over the 12 month period because of long periods of the system not working at all and I can tell you there customer service is non existent for the satellite side of things and they are clearly taking people's money for something they know nothing about!! I have paid £50 per month and £350 equipment purchase so almost £1000 and feel completely ripped off! On my last call to them they have just told me the equipment has packed in and I need to pay over £200 for replacement kit as wait for it................It has just run out of warranty by a matter of days!!!! Funny that! To add insult to injury I have just had an email saying they have had no logs of my calls over the last 12 months and I am basically making things up! Don't do it! If you do log your calls.”

Helpful Report

Posted 9 years ago

“Wouldn't accept back the return of a brand new, still unused item due to the fact that I bought it on my business account rather than a personal payment method which means returns for unwanted or not-fit-for-purpose items are no longer covered by return laws. Be careful you definitely have the right thing ordered if you buy from "Box" or they'll just refuse to take it back!”

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Posted 9 years ago

“Excellent coms and fast delivery.....good price for item.....Thanks”

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Posted 10 years ago

“Excellent Laptop computer, does what it says on the tin. Very pleased with it and the fast delivery. Thank You Box.co.uk”

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Posted 10 years ago

“Delivery was early and the items are in perfect condition. The delivery driver was pleasant and the whole transaction has been easy. Can't think of any negatives at all, thanks a lot guys :)”

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Posted 10 years ago

“Excellent service, incredibly fast delivery - ordered 1pm and received within 24 hours for free! Will be using box.co.uk again. One point - sort out Quidco!”

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Posted 10 years ago

“Bought cm storm quickfire tk with cherry blue mx switches and I'm very happy with my purchase. Delivery was speedy.”

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Posted 10 years ago

“Came very quickly,really nice company to deal with,answered all my questions via the phone and were really helpful,good product and great price! Really recommend”

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Posted 10 years ago

“Staff were not only polite but very helpful when asking about a gaming PC for my Daughter, they advised me on what type of product would meet her requirements. Would be very happy to go to the shop again for future products I may need.”

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Posted 10 years ago

“Took a week to arrive. Ordered thurs arrived weds. For a 75 mile distance that's poor these days Would put me off using again”

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Posted 10 years ago

“Competitive prices and prompt delivery (even on cheapest option). I shall make them my first port for call for future purchases.”

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Posted 10 years ago

“Great prices and very fast free delivery. Couldn't ask for more. Will definitely be using again.”

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Posted 10 years ago

“Excellent service, great prices. Epson 1500W printer always a winner.”

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Posted 10 years ago

“Overall I am very pleased with my order of a Canoncanoscan 9000f from Box. Pricing was good, delivery was as promised and I was kept informed of the progress of the sale from start to finish. My only slight annoyance was the software included with the scanner. I had not bought from sites which had cheaper offers as the software was Image Garden which has had some poor reviews. Box's advert claims that •ScanGear ; •MP Navigator EX; •ArcSoft PhotoStudio •Adobe Photoshop Elements and •SilverFast SE are supplied, which is a much higher level of quality. I haven't had time to check out any slides and see the quality of the software for myself as yet.”

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Posted 10 years ago

“Very prompt delivery did what it said on the tin”

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Posted 10 years ago

“Perfect hope to use again. Thanks”

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Posted 10 years ago

Box.co.uk is rated 4.3 based on 2,216 reviews