Brakecrafters Reviews

Name: Brakecrafters
Address: 650 Olympic Drive, Olympic Drive, 650 Olympic Drive, Olympic Drive, Troy
Rating: 4.86

4.9 Rating 1,930 Reviews

97 %

of reviewers recommend Brakecrafters

4.9

Based on 1,930 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Brakecrafters:

Here at Brakecrafters we specialize in motorcycle brake components to help you improve your motorcycle's performance and safety. We pride ourselves on our extensive product range to service all major motorcycle makes, models and year.

Visit Website

Phone:

5134325030

Email:

sales@brakecrafters.com

Location:

650 Olympic Drive, Olympic Drive,
650 Olympic Drive, Olympic Drive
Troy
45373

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Brakecrafters 5 star review on 31st May 2025

Heather R

Brakecrafters 5 star review on 15th May 2025

Jenny M

Brakecrafters 5 star review on 4th April 2025

Aaron F

Brakecrafters 5 star review on 24th March 2025

Clayton A

Brakecrafters 5 star review on 20th March 2025

Jonathan P

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and perfect fit”

Helpful Report

Posted 5 years ago

“HI: I do not normally review products. However, for Brakecrafters (BC) and Lindsey I am gladly doing so. I called BC as I was desperate for parts to make it to Daytona for Bike Week. Changing out my pads led to me finding that half my caliper pistons had seized. The stock parts are steel and I nobody had them in stock anyway so that was not a solution. Her comes Lindsey to save the day! I called and Lindsey promised to get kits for all my calipers out that day and made sure they got to UPS for my Next Day Air shipment. Then she sent an email confirming that it was all completed! AND these kits are BEAUTIFULLY DONE! 316L pistons, oil fittings, all the O-rings, little reusable grease cups..AWESOME. Being an engineer and weekend mechanic, I appreciate nice stuff and these are the BEST! If you want to see how the USA should do Customer Service and Manufacturing, visit BC or give Lindsey a call. As long as I ride, I will ride only on Breakcrafters KITS! Thank you so much, Ed”

Brakecrafters 5 star review on 10th March 2020

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Posted 5 years ago

“Great company and excellent service. I highly recommend.”

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Posted 5 years ago

“I needed a rear caliper rebuild kit for a '93 ZX11. The kit the dealer sold me was incorrect. Then I tried to source the correct parts myself. The rear caliper parts were hard to find until I found the Brakecrafters website. The kit arrived in a few days with standard delivery. It came with not only the correct seals, but also new pistons, brake line washers, bleeders and bleeder caps. Really well packaged and presented. A great value and convenience for $52!!”

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Posted 5 years ago

“Smooth transaction. Parts arrived quickly.”

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Posted 5 years ago

“Great quality Parts just as good as OEM I will shop there again thanks”

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Posted 5 years ago

“I put this kit into a 1978 KZ1000. It was excellent, easy to use and seemed to be a quality part. I didn't use the bleed screws/valves as they seemed to be a different size”

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Posted 5 years ago

“Thank you very much for fast efficient service and a good product. Very happy to suggest your company to others.u”

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Posted 5 years ago

“Mark was very helpful. Providing time on the phone each time that I spoke with him. On my second call to him, a woman answered the phone, when I started telling her that I spoke with Mark before, and wanted to speak with him, I got "Hello?, hello? on the Brakecrafters end. Really, come on?!!???!! Is this day age. Needless to say, when I was hung up on, and I called back, Mark picked up, AND helped me.”

Helpful Report

Posted 5 years ago

“Not sure how Brakecrafters could improve; very fast shipping, provides tracking info, great quality seals...and of course cannot forget to mention the incredible Lindsey in customer service. The only improvement might be to offer just seals, in addition to complete kits.”

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Posted 5 years ago

“Easy ordering, fast shipping. Will use again.”

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Posted 5 years ago

“Rear master cylinder kit worked like a charm!”

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Posted 5 years ago

“EXCELLENT CUSTOMER SERVICE, EXCELLENT PRODUCT”

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Posted 5 years ago

“As good as it gets. Way to go guys”

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Posted 5 years ago

“Exceptional customer service, competitive pricing, top notch quality products. Easy ordering process, quick shipping. Great experience.”

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Posted 5 years ago

“Customer service could not have been more pleasant to work with !”

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Posted 5 years ago

“High quality products and knowledgeable staff!Thank you!”

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Posted 5 years ago

“Great product, perfect fit, outstanding customer service and technical support. The videos are very helpful. Highly recommend. Thank you Brakecrafters!!”

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Posted 5 years ago

“I'm completely satisfied with my order. I will definitely place more orders as the restoration continues.”

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Posted 5 years ago

“Outstanding craftsmanship on these brake pistons! Truly superior customer service by Mark!”

Helpful Report

Posted 5 years ago

Brakecrafters is rated 4.9 based on 1,930 reviews