Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a quote from my go to Auto Mechanic for $1400...It seemed way off so I contacted Brakes To Go. They should up in the pouring rain, gave me a quote for a fraction of the cost and had our car ready to go within 30 min! I could not be happier with their service!!!”

Helpful Report

Posted 4 years ago

“Extremely polite, on time, always kept informed as to arrival. Didn't try and over sell me. Overall, an extremely well run business.”

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Posted 4 years ago

“The best customer experience ever. The entire process from start to finish was great. The technician was on-time and knowledgeable. I would highly recommend Brakes To Go.”

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Posted 4 years ago

“A+ Service”

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Posted 4 years ago

“Great service. Garret was friendly, professional and knowledgeable. He replaced the front pads and diagnosed a leaking master cylinder that has to be done at a later date, due to weather. I would recommend this service to everyone. Even if you know how to replace brakes (which I do), the service fee is very reasonable. It is well worth the money. Plus they warrantee all their work.”

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Posted 4 years ago

“Phenomenal job! Great process, excellent communication and quick to completion. I have a fleet that depends on staying on the road. Jonathan and his guys got me up and on the road in less then 24 hours from my call. I’ll never use anyone else! Great job everyone!”

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Posted 4 years ago

“Excellent service overall! Had my rear brakes giving me issues and I called Brakes To Go for a quick estimate on how much brake pads would need to be replaced. Very honest price and the service was quick and efficient. Definitely recommend BTG for anyone who is looking for honest prices on brake parts and needing to get their car fixed in a timely manner. Thanks again, BTG!!”

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Posted 4 years ago

“I highly recommend Brakes to Go. Our technician was very helpful and got our brakes fixed quickly while we were able to be in our own home instead of a waiting area. And when I called to set up the appointment the gentleman on the other end was very nice and explained everything so there were no surprises. I will definitely be recommending them to friends and family.”

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Posted 4 years ago

“Awesome job! The Communication and timely effort was great! David was very knowledgeable and answered any questions I had. I would highly recommend”

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Posted 4 years ago

“Service technician was super friendly, they showed up on time, gave me a quote before they started any work, and educated me on the necessity of the work”

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Posted 4 years ago

“Very fast and reliable service! Caegen came out to house in cold and pouring rain and was very friendly and personable. He told us exactly what needed to be done without adding costs and took care of the brake pads and rotors within about 30 minutes. Very knowledgeable and convenient! Highly recommend Brakes to Go!!”

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Posted 4 years ago

“How awesome! Professional. Fast. Great value. And at my office building so I didn’t have to miss any work! Woohoo! Highly recomnend!”

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Posted 4 years ago

“I am very impressed. I was called immediately after submitting an online request. The process was explained thoroughly and came out to my home the same day. Arrived even early than the appointment time. They text you when they are on the way, so it wasn’t a problem. Replaced the front brake pads after explaining and showing me why it was needed (which I already knew). This is the way to provide service quickly and efficiently (not to mention cheaper than the dealership). I highly recommend!”

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Posted 4 years ago

“Awesome job”

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Posted 4 years ago

“The technician exhibited excellent and honest customer service. Completed the front pads and rotors in less than an hour once we had the correct pads. Technician was given the wrong initial brake pads and had to go back to warehouse to get the right pads.”

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Posted 4 years ago

“Would give more than 5 stars if I could! Easy to schedule online, appointment was on time and super fast. Technician was friendly, knowledgeable, and professional. To top it all off, extremely reasonable pricing. Do not hesitate.”

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Posted 4 years ago

“I am impressed and will 100% refer people! Excellent communication and professionalism!”

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Posted 4 years ago

“From getting a quote, scheduling, and having the actual service I was very satisfied with my experience. The technician that came out to perform the service was prompt, very professional, and did a great job. I would recommend the company and use them again.”

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Posted 4 years ago

“So glad I found this place!! It was really convenient not having to drive my car to a repair shop, as the service was done in my driveway. The tech made sure I knew exactly what parts needed replacement and why, and answered any questions I had. I ended up needing more work than I thought, but it's absolutely worth the price. Will definitely call on these guys again whenever I need brake work.”

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Posted 4 years ago

“Excellent customer service . Garrett was very knowledgeable and friendly would definitely use Brakes to Go again .”

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Posted 4 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews