Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

Write Your review

Tell us how Brakes To Go made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were great. On time, efficient and explained everything. Not sure if price was high or low but since they were here and had what was needed I guessed they were in the ball park and the job would be finished. I needed the breaks. Great way to do business and be at you home so you can be productive doing other things instead of sitting in a waiting room. Would highly recommend them.”

Helpful Report

Posted 4 years ago

“These guys are amazing! Our technician was top notch, friendly and honest! The bonus? I got to stay in my pajamas. Not leaving the house is a big deal now, and it was so nice to have this done at my home. Thank you guys!”

Helpful Report

Posted 4 years ago

“Jamie was fantastic! Super quick, friendly, and I feel I got a great value and what I needed, nothing more or unnecessary. Loved they came to me!”

Helpful Report

Posted 4 years ago

“They contacted me quickly with a quote and an appointment within 24 hours. The tech showed up right on time, even sent a gps option to check his location while driving to my home. The service was quick. It didn't feel like they were trying to sell the me the world. The tech offered me a few options in dept and with pricing. Would absolutely use them again.”

Helpful Report

Posted 4 years ago

“My family have used BTG three times now, which is helpful when you live in an apartment. I appreciate the choice of payment plans, especially during this time of year. They do great work and I trust them with my family’s vehicles 🖤”

Helpful Report

Posted 4 years ago

“Brakes to go responded quickly and gave a competitive prince on my Audio S6. This is a luxury car with specific performance parts and BTG did a great job! They were prompt, communicated, and didn't try to upsell me. I'm very happy and will use them again.”

Helpful Report

Posted 4 years ago

“Tech was super friendly, honest, and helpful! Thank you”

Helpful Report

Posted 4 years ago

“Had them do two cars, and they were great. Honest and pricing was very competitive. From my first phone call to completion of both brake jobs- Top notch. All their people who perform service are ASE certified.”

Helpful Report

Posted 4 years ago

“This Chloe's father, Max. I don't do reviews, so this is an exception. I live 2500 miles from my daughter and its difficult to find repair companies that make me feel trustworthy when needing repair work done for her. I researched your company online when it came time for brake repair for her car. The reviews were very positive so I made the call. I spoke with Trey at the Austin location and he explained in comforting detail how they would do an assessment of what her car needed, and would work with me directly on the decision and payment processes. I felt good enough on what I heard to move forward with the appointment. When the technician (Michael) was on the way to her place for the appointment he texted and let her know when he would arrive. Once he got there he called me and we discussed what his recommendation was and gave me a quote. I approved the work. He was done in about an hour and called then to get payment. My daughter says there is no more vibrating and the car stops as it should again. This is exactly the type of service I was hoping for when I made the initial call. I wish there were more services available like yours. Thank you for a job well done.”

Helpful Report

Posted 4 years ago

“I appreciated that they come right to my house which is great because I can continue what I need to do.”

Helpful Report

Posted 4 years ago

“On time, great service. I highly recommend.”

Helpful Report

Posted 4 years ago

“It was easy and quick! I had to go out of town that morning and they were here on time and I was in the road 20 min later.”

Helpful Report

Posted 4 years ago

“Would recommend this service highly.”

Helpful Report

Posted 4 years ago

“The tech was fast and efficient . I will definitely suggest this business to others. Very pleased with the work that was performed. Also give Jamie a raise! guy is an awesome technician”

Helpful Report

Posted 4 years ago

“Clear about the work needed to be preformed. Gave me exact cost for repairs. Preformed the repairs fast and best of all I did not have to wait is a dirty waiting room or find a ride home and back. Service at its best!”

Helpful Report

Posted 4 years ago

“These guys are great and easy! I don't have to wait in line at the auto shop. I have them come to my home (and they were on time!) and in less than an hour, they are done. Reasonable prices. The first time they came out, they told me the brakes were not that bad if I wanted to live with the slight "shudder" and did not charge me a thing. A year later, the shudder had become worse so I had them come to replace the rotors. I would highly recommend. They are very honest and trustworthy.”

Helpful Report

Posted 4 years ago

“Garrett was wonderful”

Helpful Report

Posted 4 years ago

“Brakes To Go is awesome! They are friendly, honest, have great prices, efficient, fast and guarantee their work. I have used them a few times and have always been happy with their service.”

Helpful Report

Posted 4 years ago

“Jaime keep up the good work! Thank you for being honest to your customer.”

Helpful Report

Posted 4 years ago

“Highly recommend Brakes To Go. Great price....nice and friendly techs....and was very very fast.”

Helpful Report

Posted 4 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews