Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, fantastic technicians!! Honest, good work done. Thank you all so very much, I have found my new brake people!”

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Posted 4 years ago

“They did an excellent job. Our technician was prompt, helpful and honest. I would definitely use Brakes To Go again.”

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Posted 4 years ago

“Great service. On time, honest, gave me a heads up about an issue I was not aware of. Sevice was exemplary.”

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Posted 4 years ago

“Loved that I could choose when and where I could get my breaks done. Super professional!”

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Posted 4 years ago

“Being a nurse makes life hectic, my brakes were grinding so bad, I'm working double shifts almost every day. Brakes to go was so awesome, they came to my work, assessed all my brakes, fixed my back brakes while I was working and it was $200 cheaper than any shop quoted me. And the work is guaranteed. I was happily amazed at the job he did, Brakes to go is amazing.”

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Posted 4 years ago

“Replaced brake pads on rear wheels. Less than hour in my garage. High quality pads Would have taken half day in an auto shop Great job”

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Posted 4 years ago

“Amazing!! Service was fast, on time and high quality products. I definitely would recommend to anyone!”

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Posted 4 years ago

“I’m a busy mom with a two and five-year-old and don’t have time to haggle with the dealership over pricing and availability of a loan car. In addition to having to remove car seats, it’s never a fun experience. This was amazing. I booked the appointment online, they came out the next day and were there for an hour. Very honest and let me know I only needed my rear brake pads and rotors replaced, where as the dealership wanted all of it done. I posted this on Facebook to share with all my mom friends and will definitely be using them again! ❤️”

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Posted 4 years ago

“Stand up service”

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Posted 4 years ago

“of course, no one likes to spend money on car repairs, but my experience with brakes to go was as good as you could hope for. The tech's name was Jamie, and he was on time, personable, professional, and speedy. He was able to do the job while I was at my office in a meeting. I even paid him over the phone during the meeting. (don't tell my boss) lol. The price was right, and the convenience was so appreciated. definitely recommend”

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Posted 4 years ago

“Fast and convenient. Always nice that they work around your schedule and you don’t have to go anywhere.”

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Posted 4 years ago

“Setting up an appointment was super easy. They came out to my work location at the agreed upon time, took my car for a test spin, took off the front and rear tires on one side of the car to inspect the brakes. The technician was clean-cut, knowledgeable, friendly, answered all my question, made his recommendations without trying to sell me something I didn't need. The prices were very comparable to what it should cost (and much cheaper than what the dealership wanted to charge me). He was done in under an hour. Best part was I didn't have to sit at a garage somewhere wasting my time to get this done. I will definitely use them again for my daughter's car. Super pleased!”

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Posted 4 years ago

“Accurate and quick service. Very pleased with the employee.”

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Posted 4 years ago

“A great experience. I highly recommend Brakes To Go. I am rarely impressed with automative service companies, but Brakes To Go was great. My technician, Jamie, showed up on time and even texted me a link so I could view his progress on a map. I ended up needing new rotors in addition to pads, but I thought that I might need those so I wasn’t surprised. I’m pretty sure I’ve been told I needed rotors in the past when I didn’t. Jamie showed me the poor condition so I knew he was right. He finished the job quickly. He also did a test drive before and after. Mobil brake service is the way to go and I will definitely use Brakes To Go again. Thanks!”

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Posted 4 years ago

“Caegan was very prompt with his arrival, and very professional. He diagnosed the problem, and had it fixed in about 30 minutes. Fast service, awesome price. I'll probably never go to a shop again. Dan C.”

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Posted 4 years ago

“My new go to for brake work. Prompt, courteous scheduling and the same from the the tech who came to my house to do the work. Very good experience. I would suggest that when customers are given an estimate, do let them know that there's a price for standard pads (the quote that I was given) and a higher price for premium pads. With that said though, I highly recommend BTG!!”

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Posted 4 years ago

“Had never heard of this company until I googled Brakes in Bastrop. Reviews were great and they come to you, what a cool concept. We live out on a ranch, gravel road and they still came right to my front door. Gabe texted me when he was 30 minutes out and showed up a few minutes early. He evaluated my brakes made suggestions and even showed me exactly what he was looking at, nice piece of mind. He said he would be done in 30 minutes or so and he sure did. He explained the two year 24K mile warranty, another piece of mind. Swiped my card and I was back to work. I will definitely call them for my other vehicles in the future. Thank you!”

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Posted 4 years ago

“They were on time, explained everything well and it was done very quickly! Good experience overall”

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Posted 4 years ago

“Very easy to set up an appointment for the next day. But more impressed with the highly skilled technician that completed the work in less than an hour.”

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Posted 4 years ago

“Excellent fast professional service. David is a wonderful technician and a great asset to your company”

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Posted 4 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews