Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,416 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,416 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While I really had a difficult time with my order, but in the end, I am very satisfied with my merchandise; however, I still have items that were backordered and I have not received them-also, I would recommend that when items are NOT available, you need to contact us immediately and let us know. Your customers should not have to contact your customer service to find this out. I love the items I have received and they fit perfectly. I am just really disappointed that I had to contact customer service numerous times to find out where my order was and to get a tracking number on my shipment which also took a long time to get to me.”

Helpful Report

Posted 9 years ago

“I am still waiting for the rest of my order. I got the underwear but no bras.”

Helpful Report

Posted 6 years ago

Hi Angela, We are so sorry for the delay in shippig out your item. It looks like it was on back order. You should have received the tracking for it now. If you have any further questions, please email support@brayola.com and one of our bra experts will be there to assist. As you were disappointed in the service you received here is $10 off your next order to help try again. Use code: N76Y1B1J5WGYYPCS10 Looking forward to seeing you again soon!

Posted 6 years ago

“Difficult to get a proper fitting bra”

Helpful Report

Posted 6 years ago

Brayola is rated 4.2 based on 5,416 reviews