BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.66

4.7 Rating 347 Reviews

91 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 3rd June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new bag parts seem to have a little better quality of zippers than my original one.”

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Posted 2 years ago

“Best bag ever! I get compliments and questions about it all the time! Keeps me down to ‘two bags’ which is priceless!”

BrightLine Bags, Inc 5 star review on 16th March 2023

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Posted 2 years ago

“Accurate order and the bag looks like it will meet my needs. Like the quality and so many compartments.”

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Posted 2 years ago

“Two things stand out about my recent experience with Brightline Bags. First, I have used my Brightline bag on several trips around the country to carry my computer and electronics. I found it to be the best laptop bag I have ever used, and I have tried many, many bags. It allows you to carry much more in a compact form that fits under the airline seat easily. I have since purchased a second, flexible bag that I can configure as a second carry-on bag for even the smallest airplanes in the fleet. I hate gate-checking my bag. Second, my bag lost a zipper pull on its "maiden voyage". A quick email to support with a prompt call back and I had the replacement pull in hand and installed. I'm sold. I will continue to use my Brightline Bags for personal and business travel from now on!!!”

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Posted 2 years ago

“Outstanding build quality, superb customer support, and a great bag for all your needs.”

BrightLine Bags, Inc 5 star review on 13th March 2023

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Posted 2 years ago

“I'm a photographer which means I have a camera bag problem. I keep thinking each new bag will solve my problems, but inevitably it does not. Hence my collection of failed camera bags. Until I discovered Brightline Bags. The design, engineering, flexibility and quality of these bags are amazing. Not only that, Brightline provides friendly, concierge-level customer service which is a case study on how to do it right. They are a terrific company. Very happy with my bag, trust me you will be too.”

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Posted 2 years ago

“The bag is amazing. Wouldn’t change a thing. The roller by cart is super nice but some instruction on what I’m supposed to do with these elastic cords would be nice.”

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Posted 2 years ago

“On the high end of the price spectrum, but thats what you pay for quality in a specalized product. I finally bought the c11 because it rotates the bag 90 degrees. Id made my bag too long with the other center sections and it was stable during turns. I think the c11 will be a game changer for my setup! Also I noticed that with the combo I've built, the endcaps aren't interchangeable with each other due to zipper layout.”

BrightLine Bags, Inc 5 star review on 9th March 2023

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Posted 2 years ago

“Very versatile bag. I really like all of the pockets and compartments.”

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Posted 2 years ago

“Great flexibility for bag configuration. The flex array pistol wraps are a great addition and now I have a functional range bag setup in addition to a airline pilot setup. Great communication and quick shipping.”

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Posted 2 years ago

“Great design and construction. The only thing that puts me off buying more accessories is the high shipping cost.”

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Posted 2 years ago

“Very smart and practical!”

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Posted 2 years ago

“I bought a BrightLine Bag to use while pursuing my Commercial Pilot license. It works great to keep all my stuff together and easy to access.”

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Posted 2 years ago

“GreT service”

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Posted 2 years ago

“The customer service is Excellent in addition to having a terrific product. The bags are all good quality and I love the versatility!”

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Posted 2 years ago

“Fantastic modular bag maker, with no wasted space.”

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Posted 2 years ago

“Love it! Always get compliments on the bag.”

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Posted 2 years ago

“Fantastic flight bags, have been using mine since I got my private. I only wish it came in OD or Ranger green.”

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Posted 2 years ago

“Love the modular design”

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Posted 2 years ago

“I love the flexibility of this bag. Two of my favorite hobbies are flying and photography. I can easily configure this bag to support both. The modular sections are brilliant.”

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Posted 2 years ago

BrightLine Bags, Inc is rated 4.7 based on 347 reviews