Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.63

BrightLine Bags, Inc Reviews

4.6 Rating 363 Reviews

Shipping & Delivery

Delivery Methods

Courier, Postal Service

Average Delivery Time

Within 5 Days

On-time Delivery

Greater than 93%

Accurate And Undamaged Orders

97%

Customer Service

Communication Channels

Email, Telephone

Queries Resolved In

Under An Hour

Customer Service

4.8 out of 5

“Great product”

Helpful Report

Posted 2 years ago

“Great bag. I’ve had mine for over a year and it’s more than I expected. Great product overall, highly recommended.”

Helpful Report

Posted 2 years ago

“Love the compartments - I know exactly where to go to retrieve any item that I carry. I have replaced every part on my bag except the sunglass holder. I beat up my bag, but really like that I can replace each part when it is worn beyond my tolerance.”

Helpful Report

Posted 2 years ago

“Over the last year, I have purchased enough elements for two complete setups. One will be used for local electronics transport. The other set will be used for travel purposes. There are enough pockets to carry all of the support items I need, plus many other items. I have all side pocket styles and center section bags and have used all combinations. I am never wanting for space. The only thing I have purchased, but will probably not use in the bag carrier - it is very large and bulky; I have assembled materials to build my own carrier that will integrate with the bag and not add excessive bulk nor have to be removed, ie, it will still fit under the seat in front of me on a plane. I highly recommend the Brightline bag system; I will never need any other system at this point.”

Helpful Report

Posted 2 years ago

“I love everything about the bag, except for the shoulder strap. The standard strap digs into my shoulder too much due to a lack of cushion. I ended up purchasing a wider strap with a larger and thicker cushioned section to make it more comfortable to carry. I've been carrying this bag for around 7 years, only replacing a couple of the components.”

Helpful Report

Posted 2 years ago

“Extremely rugged and durable! The colored zippers allow my pea brain to stay perfectly organized. Ha ha.”

Helpful Report

Posted 2 years ago

“It provides so many compartments that are easily accessible.”

Helpful Report

Posted 2 years ago

“Excelent bags”

Helpful Report

Posted 2 years ago

“I love this bag. I bought it for one purpose but continually find other reasons to use it. The versatility is amazing, and the organization it offers makes travel easier.”

Helpful Report

Posted 2 years ago

“Absolutely love my brightline bag! It’s the perfect soze and is extremely modular to fit your needs for each mission!”

Helpful Report

Posted 2 years ago

“Great bags that I use in my everyday flying. I recommended these bags to my fellow helicopter pilots.”

Helpful Report

Posted 2 years ago

“Great bag with amazing customer service. Bag had taken a beating and the warranty service has been excellent.”

Helpful Report

Posted 2 years ago

“The product is a sturdy and well-thought-out design that is perfect for organizing all my aviation gear. Love it! But what made it even better was the customer service! The shipment was lost with the shipping provider who kept giving me the run-around for weeks. After contacting BrightLine for a new option, they took care of me and I'm a firm believer in the company now too. Cheers!”

Helpful Report

Posted 2 years ago

“Awesome customer service. Had a slight defect with part of my bag, emailed customer service explaining defect, had a new replacement piece within the week. great bag. Great people at bright line”

Helpful Report

Posted 2 years ago

“Phenomenal quality and versatility. Once over the sticker shock, you realize the true value. Price should not be your primary concern when deciding to invest in BrightLine Bags. Long term durability, flexibility, modular customization, should all be at the top of your list. GREAT PURCHASE!”

BrightLine Bags, Inc 5 star review on 22nd February 2023

Helpful Report

Posted 2 years ago

“Where do I begin, I had purchased almost every flight bag that the industry offers, to big , to small, not enough pockets, useless components, and list goes on. Up until I landed on the BRIGHTLINE bag. Wow what a difference!! Exactly what the doctor ordered. I got to customize it to my needs, All of my problems have been solved . Very well thought and designed to perfection, The customer service and support like no other, Highly Recommended, you can’t go wrong with this custom bag . BRAVO BRIGHTLINE.”

Helpful Report

Posted 2 years ago

“So Many options. The bag is well constructed and the zippers are high quality.”

Helpful Report

Posted 2 years ago

“I have had my original bag for 5 years, abusing it as I drag it through airports and into and out of flight decks. I have finally broken a zipper. Instead of throwing away another bag and starting new, I am able to simply purchase the broken section and replace it in about 2 minutes. Fantastic!”

Helpful Report

Posted 2 years ago

“Always clutch!”

Helpful Report

Posted 2 years ago

“I have purchased a few section’s to make up the bag I wanted , for many years now and I can say the bag is genius and the quality is fantastic. I switch sections depending on what I need but I always can create the perfect bag for my situation.”

Helpful Report

Posted 2 years ago