Name: BrightLine Bags, Inc
Address: 185 N. Redwood Drive, Ste 230, San Rafael, California
Rating: 4.61

“It provides so many compartments that are easily accessible.”

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Posted 3 years ago

“Excelent bags”

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Posted 3 years ago

“I love this bag. I bought it for one purpose but continually find other reasons to use it. The versatility is amazing, and the organization it offers makes travel easier.”

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Posted 3 years ago

“Absolutely love my brightline bag! It’s the perfect soze and is extremely modular to fit your needs for each mission!”

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Posted 3 years ago

“Great bags that I use in my everyday flying. I recommended these bags to my fellow helicopter pilots.”

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Posted 3 years ago

“Very happy with the bag. Two areas for improvement IMO. as most of us attach the bag to our luggage, it sometimes drags across the ramp. If there was a way to make the bottom more wear resistant. I’ve had to replace some sections that had holes. Also I’ve lost several zipper pulls. Those are the two weak spots of my bag.”

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Posted 3 years ago

“Great bag with amazing customer service. Bag had taken a beating and the warranty service has been excellent.”

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Posted 3 years ago

“The product is a sturdy and well-thought-out design that is perfect for organizing all my aviation gear. Love it! But what made it even better was the customer service! The shipment was lost with the shipping provider who kept giving me the run-around for weeks. After contacting BrightLine for a new option, they took care of me and I'm a firm believer in the company now too. Cheers!”

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Posted 3 years ago

“The bags are decent but the outer layers (front and back) need periodic replacement from wear and tear. I’ve had mine for 5 years and have replaced both the front and back panels once each. I’ve found customer service has declined over the years and that’s disappointing, but I still recommend the bag system.”

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Posted 3 years ago

“Awesome customer service. Had a slight defect with part of my bag, emailed customer service explaining defect, had a new replacement piece within the week. great bag. Great people at bright line”

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Posted 3 years ago

“The bags work brilliantly. My only complaint is the CS2 doesn't have a plastic/rubber skid plate on the bottom. This has led to the material failing due to regular use. It doesn't drag while being wheeled, but naturally when you stand your bag up or lean it over it will come in contact with the ground while in motion. So this is the second CS2 I have had to purchase.”

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Posted 3 years ago

“An excellent one for travel as can be used for regular office use also. The handle is a bit heavy or else a great travel organizer solution.”

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Posted 3 years ago

“Phenomenal quality and versatility. Once over the sticker shock, you realize the true value. Price should not be your primary concern when deciding to invest in BrightLine Bags. Long term durability, flexibility, modular customization, should all be at the top of your list. GREAT PURCHASE!”

BrightLine Bags, Inc 5 star review on 22nd February 2023

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Posted 3 years ago

“Where do I begin, I had purchased almost every flight bag that the industry offers, to big , to small, not enough pockets, useless components, and list goes on. Up until I landed on the BRIGHTLINE bag. Wow what a difference!! Exactly what the doctor ordered. I got to customize it to my needs, All of my problems have been solved . Very well thought and designed to perfection, The customer service and support like no other, Highly Recommended, you can’t go wrong with this custom bag . BRAVO BRIGHTLINE.”

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Posted 3 years ago

“So Many options. The bag is well constructed and the zippers are high quality.”

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Posted 3 years ago

“I have had my original bag for 5 years, abusing it as I drag it through airports and into and out of flight decks. I have finally broken a zipper. Instead of throwing away another bag and starting new, I am able to simply purchase the broken section and replace it in about 2 minutes. Fantastic!”

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Posted 3 years ago

“Always clutch!”

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Posted 3 years ago

“I have purchased a few section’s to make up the bag I wanted , for many years now and I can say the bag is genius and the quality is fantastic. I switch sections depending on what I need but I always can create the perfect bag for my situation.”

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Posted 3 years ago

“Great experience! All around amazing.”

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Posted 3 years ago

“Service was excellent, Brightline bags even assisted me after a 3rd party seller made a mistake”

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Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

BrightLine Bags, Inc Reviews