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Brilliant Co Reviews

4.4 Rating 235 Reviews
85 %
of reviewers recommend Brilliant Co
Company Reviews Product Reviews
596
 Questions Metrics
4.4
Based on 235 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
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Chrisler Strika
Verified Reviewer
“It is beautiful, but after two days wearing the necklace, I got a rash and a burning sensation. It began to turn black so clearly the white gold wasn't very good”
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Posted 3 years ago
Raelene Polymiadis
Verified Buyer
“Very poor picture on advert was expecting black on earings and necklace. But just plain gold, would never have bought them”
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Posted 5 years ago
Jane Hayes
Verified Buyer
“Received one set of earrings - nice. Given a refund for the unfulfilled jewellery order - all in all a positive experience.”
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Posted 5 years ago
Udani Silva
Verified Buyer
“Still, I didn't get my order. I am still waiting for my orders.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Jewellery is ok quality.”
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Posted 6 years ago
Gurlaljeet KHOSA
Verified Buyer
“It doesnt look the same as photo, the packing could have been better!”
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Posted 6 years ago
Janette Newdick
Verified Buyer
“Hi your product is very acceptable but the size of stone was much bigger than described. I wanted 4 ml but the ones I received were 6 ml”
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Posted 6 years ago
Anonymous
Verified Buyer
“The two necklaces and the earrings were ok, the two sets I was disappointed with. I suppose you get what you pay for.”
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Posted 7 years ago
Hello Dear Valued Customer, Thank you for your purchase and your honest review. We would like to apologise if our products did not meet your expectation but we stand by our quality. Therefore we would like to offer you a $10 Voucher as a special discount for you on your next purchase. Please check your email for further details about this. Thank you and have a nice day
Posted 7 years ago
Maria Haramis
Verified Buyer
“What can I say still haven’t recieved items not satisfied but you tried to send before the day I requested”
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Posted 7 years ago
Brilliant Co is rated 4.4 based on 235 reviews
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