Brilliant Co Reviews

4.77 Rating 66 Reviews
94% of reviewers recommend Brilliant Co
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 94%
accurate and undamaged orders
100%
Customer Service
communication channels
Live Chat, Telephone, Email
Featured Review
This review is set as featured by the company.
"Brilliant Co 100% awesome Company. Great products, service and timely delivery. Brilliant Co should serve as an example of how great business is run. Had an issue with a delivery the other day and sent email, within 15minutes had a phone call and a follow up email. Well done lovely Fityah. Will continue to recommend to all family and friends 😘👍"
Hello Patt!
Thank you for your time in writing this wonderful review to share your experience with us. We are delighted and honoured by your positive feedback, it has made our day! As a token of appreciation, we would like to gift you a special Voucher which will be sent to you via your email shortly.
Thanks again for your support and have a lovely day ahead!
"Nice, but I didn’t receive my free earrings."
Helpful Report
Dear McKenzie,

Thank you for your recent purchase with us. We are more than happy to hear that you love your items purchased. Unfortunately to know that you did not received the free earrings is so unexpected so we understand your frustration and we will do our best to assist you with this.

On behalf of Brilliant Co, I apologise for you to have to experience this issue. As the best resolution to this, we have shipped out your free earrings today and will send you an email of the tracking details.

Once again, we appreciate your time and effort in sharing your experience with us.

We would appreciate if you could leave us a positive review and share your experience with us when received the item.

BCo Team
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Brilliant Co is rated 4.77 based on 66 reviews