Brilliant Co Reviews

4.50 Rating 115 Reviews
87 %
of reviewers recommend Brilliant Co

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Brilliant Co 4 star review on 25th May 2020
natasha dohne
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Brilliant Co 5 star review on 23rd August 2019
Lakshmi Dominguez
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Brilliant Co 5 star review on 23rd August 2019
Lakshmi Dominguez
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Anonymous
Anonymous  // 01/01/2019
Brilliant Co 100% awesome Company. Great products, service and timely delivery. Brilliant Co should serve as an example of how great business is run. Had an issue with a delivery the other day and sent email, within 15minutes had a phone call and a follow up email. Well done lovely Fityah. Will continue to recommend to all family and friends 😘👍
Hello Patt!
Thank you for your time in writing this wonderful review to share your experience with us. We are delighted and honoured by your positive feedback, it has made our day! As a token of appreciation, we would like to gift you a special Voucher which will be sent to you via your email shortly.
Thanks again for your support and have a lovely day ahead!
While I was super impressed with delivery I’m not so sure on the quality. While the earring I got with my order were an extra freebie, the workmanship is atrocious.
I was under the impression that the products were actually Swarovsky due to the advertising used.
Beware these are copies only and not authentic branded items!.
The quality does not come close to the real thing.
Hi Pauline,

Thank you for reaching us, we appreciate your time for placing an order with us.

We are sorry to hear that the item which you purchased does not meet your expectation. We appreciate that you brought this to our attention and we will do our best to help you with this.

We have clear stated that they are embellished with Swarovski crystals and are not made from Swarovski themselves.

However, our products are covered by 100 days satisfaction guarantee, so by any chance you do not like the items purchased you may return them back to us.

Do let us know.

Thank you and have a nice day!
Nice, but I didn’t receive my free earrings.
Dear McKenzie,

Thank you for your recent purchase with us. We are more than happy to hear that you love your items purchased. Unfortunately to know that you did not received the free earrings is so unexpected so we understand your frustration and we will do our best to assist you with this.

On behalf of Brilliant Co, I apologise for you to have to experience this issue. As the best resolution to this, we have shipped out your free earrings today and will send you an email of the tracking details.

Once again, we appreciate your time and effort in sharing your experience with us.

We would appreciate if you could leave us a positive review and share your experience with us when received the item.

BCo Team
Brilliant Co is rated 4.50 based on 115 reviews