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Brilliant Co Reviews

4.4 Rating 234 Reviews

85 %

of reviewers recommend Brilliant Co

Company Reviews

Product Reviews

4.4

Based on 234 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Brilliant Co 1 star review on 15th March 2024

Brilliant Co 5 star review on 24th July 2021

Brilliant Co 5 star review on 16th July 2021

Maxine From Coomera, Gold Coast

Brilliant Co 5 star review on 30th April 2021

Brilliant Co 4 star review on 25th May 2020

Brilliant Co 5 star review on 23rd August 2019

Lakshmi Dominguez

Brilliant Co 5 star review on 23rd August 2019

Lakshmi Dominguez

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this set. It’s perfect, was slightly taller than I realised, but I only checked the width, I wasn’t sure if it’s place so that decided that aha. It was super easy to assemble with flush fittings and it’s sturdy. I only received this today but had to review as I was really chuffed with it”

Posted 1 month ago

“Really impressed with this Company. Bracelet I purchased was true to that advertised and the service exceptional. It has restored my faith in online shopping. I have no hesitation in recommending this Company.”

Posted 4 months ago

“Fast delivery and quality products”

Posted 1 year ago

“Customer service was great. The item took only a couple of days to arrive. I would recommend Krystal Couture to anyone. I love my bracelet”

Posted 2 years ago

“Loved the packaging. Earrings were gorgeous- exactly as they looked. Product arrived promptly.”

Posted 2 years ago

“Got my order today excellent customer service very good thanks brilliant co”

Posted 2 years ago

“I ordered 3 sets of earrings g and one set was faulty. After contacting Rose & sending through pictures of the product I had a replacement set posted within a week that were perfect. The service has been amazing. Thank you. I have recommended site to a number of family & friends.”

Posted 2 years ago

“Nice rings... ❤️❤️❤️”

Posted 2 years ago

“I would highly recommend Brilliant Co for their products.... I bought a 2 Layered necklace and the quality is good and the service is absolutely the best.... Other companies that I have encountered do not give this kind of customer service... Very efficient and do try them you will not be disappointed.... Thank again “Brilliant Co... Chona❤️❤️👍👍👍”

Posted 2 years ago

Hi Chona, Thank you very much We really appreciate your comments Thank you for your purchase 🥰

Posted 2 years ago

“Lovely earrings which I'm sure my wife will love opening on her birthday!”

Posted 2 years ago

Hi Terry, We hope that your wife loves it 🤩 Thank you for your purchase

Posted 2 years ago

“Its beautiful”

Posted 2 years ago

Hi Esme, Glad you love it 🤩

Posted 2 years ago

“Hello, I wish to thank Brilliant Co for the fantastic service in getting all my items to me for my birthday on the 20/08/2021. Thank you to Fityah for sending Happy 20th birthday wishes when replying to my email sadly though (laughing) I left my 20's behind me many many years ago but the thought was very sweet and greatly appreciated. I should have been clearer stating that the 20th was my birth date not my actual age. Hahaha... I only ordered my items on the 16/08/21 and they arrived just in time for my birthday. I would also like to say that I am absolutely thrilled and love everything I purchased from them. I would also have no hesitation in recommending them to anyone and rest assured I will be ordering from Brilliant Co in the future. Please if you are looking for gifts for someone special or even for yourself take a look on the website and check out the many different items to choose from. With the greatest regards, Cheryl Perryer.”

Posted 2 years ago

Hi Cheryl, Thank you for such kind words Thank you for shopping with us 😘

Posted 2 years ago

“I purchased the silver tennis bracelet for my daughter in law's birthday and she loved it, I'd never bought a slide bracelet before and when I first checked the bracelet I couldn't seem to adjust the size and didn't want to apply too much pressure. I contacted the Brilliant Co office and they replied straight away with the instructions on his to resize the bracelet. I got a beautiful bracelet and excellent service.”

Posted 2 years ago

Hi Susan, Glad she loves it 😘 Thank you for your purchase

Posted 2 years ago

“Very pretty earings looks lovely on”

Posted 2 years ago

Hi Michelle, Glad you love it 🥰

Posted 2 years ago

“Happy birthday earrings arrived for me on time shining from ear to ear. Maureen.”

Posted 2 years ago

Hi Maureen, Glad that you love it 🥰 Thank you for your purchase

Posted 2 years ago

“Beautiful jewellery,good quality and very well priced.Love shopping on here always find so many lovely pieces.”

Posted 2 years ago

Hi Sue, Thank you so much. We really appreciate your comments 🥰

Posted 2 years ago

“They are a great company with fantastic product. I will buy from them again for sure. Debbi kaye”

Posted 2 years ago

“great services”

Posted 2 years ago

“Stunning jewellery my ring is gorgeous! Customer Service & Care is A1*****! Pricing is rather exceptional, cheaper than others. But Quality Plus is just amazing 🌺🙏 Thankyou for doing business with me.... so happy I love it 🥰”

Brilliant Co 5 star review on 24th July 2021

Posted 2 years ago

“Wow awesome service ordered Sunday arrived today it was packaged so lovely I’m very impressed thanks so much will definitely be buying from you again”

Posted 2 years ago

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Brilliant Co is rated 4.4 based on 234 reviews