“Very disappointed with Brindley Farm today, Sat 12th October 2024. Waited at bar to order drink and food for 20 minutes, not enough staff on bar. Queue for carvery 30 minutes, food not the best and tables not cleared of used plates. Still on table when we left one and three quarter hours later. Not enough staff on, could not cope with all the customers due to Christening party. Very poor service, wont be returning.”
“Visited Sunday 22nd September. Ordered drinks from the bar then. Stood in queue for carvery. We were waiting 45 minutes in queue. The man carving meat was trying his best to stock up vegetables as well as serving meat and no one helping. When we were in the queue the vegetables were running out and I asked a staff member who was bagging up take away meals if anyone was going to fill these up and was told " we are doing our best" and then walked away. When we got to the front of the queue a lot of the veg bowls were empty. Beef was chewy, gravy was cold as on the side not in the hot plate, and drinks we ordered had gone cold. We have always had lovely meals and good service before but very unhappy today”
“Came for breakfast looked nice but was cold.Did tell waitress when she came over to which oh sorry about that! Not good enough in my opinion. I have not got money to throw away.will not be going again!! Very disappointed 😞”
“All 3 of us had food enjoyed very much , looked after by Alex and served by Callum and Andrea all these staff were friendly and welcoming and we will return”
“Ellie and Mike they were very attentive polite ,we had the carvery it was gorgeous and we both couldn't eat it all so they gave us a box to bring home well worth the money , good atmosphere and friendly staff , lovely”
“Very dissatisfied with the waiting time for main meal which was ok somthings missing of one meal.went up to order desert which you hadn't got anything on the menu what we wanted.also not stated when you go in there are no big slices of cakes which you advertise.”
“Well our 4th visit today absolutely brilliant service big shout out to kirsty you went beyond your job to make this visit absolutely wonderful .thank you x”
“Called in tonight third of March round about five o'clock. Car park didn't look too busy but was extremely busy inside. We needed a table for 5 and he to our surprise managed to jiggle around and seated the five of us for a meal. We placed our orders for our meals and they came out all together very quickly, piping hot and absolutely beautiful. The service was 100% the staff were extremely welcoming and friendly and the food was absolutely lovely. Thank you for managing to fit us in we thoroughly enjoyed it”
“Came in for lunch this afternoon, food was lovely and happy to see the always smiling and pleasant Rachel.
This is the reason we come back always service with a smile and the cakes aren't bad either haha.”
“Excellent breakfast as always and reasonably priced, outstanding service from Rachel, everytime we come we are greeted with a smile and she is very friendly, even ordered gluten free toast for us before we sat down... Thank you so much x”
“Excellent food, staff are friendly and polite especially tom and tha k you to Amie who cooked our food the steak was cooked to perfection. Would recommend to everyone.”
“Absolutely lovely service by Tom today very polite and approachable. Atmosphere was nice and quite and the music was at a very nice level to have a nice conversation. The food was really nice considering it was greene king food and for a chain pub the presentation and flavor was actually decent thank you to aime and the kitchen staff for making a rare meal out a nice experience.”
“Customer service was great, made an error ordering using the app by ordering to the wrong table, but staff were so friendly and easily rectified this for us. Prices were good for what we got, loved my lasagne and chips and oh my goodness the sauce which came with my chicken strips was delicious! Thanks to Amie and the rest of the kitchen staff for the lovely meal!”
