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British Gas Reviews

1.2 Rating 3,138 Reviews
5 %
of reviewers recommend British Gas
1.2
Based on 3,138 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 18%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read British Gas Reviews
Visit Website

Phone:

0800 980 6005

Email:

customerservice@britishgas.co.uk

Location:

PO Box 4805
WORTHING
BN11 9QW

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British Gas 1 star review on 1st May 2025
Robert Austin
British Gas 1 star review on 10th March 2025
Jackson
British Gas 1 star review on 1st February 2025
Anonymous
British Gas 1 star review on 3rd December 2024
Faisal B
British Gas 1 star review on 3rd December 2024
Faisal B
British Gas 1 star review on 3rd December 2024
Faisal B
British Gas 1 star review on 2nd December 2024
Richard Parsons
102
Anonymous
Anonymous  // 01/01/2019
Peace of mind with interest free loans. Service plan for 5 years. Reputable engineers. Down side expensive. Limited choice of boiler
Helpful Report
Posted 7 years ago
British gas... The worse customer service team in the sodding world!
Helpful Report
Posted 11 years ago
British Gas is rated 1.2 based on 3,138 reviews