Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,919 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,919 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bulb, an energy company that has been a revolution in the energy market, providing good service and advice. When it comes to the service, I think they provide an excellent one, would recommend them.”

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Posted 1 year ago

“Great all round service”

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Posted 1 year ago

“I have always found Bulb, to be considerate, competitive and with very good communication. I am sad to see them go. I hope the new set up with Octopus is as good.”

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Posted 1 year ago

“No complaints as yet.”

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Posted 1 year ago

“I am very happy with Bulb, they have good communication with their customers and so far I have managed to keep in credit with my bills.I have yet to see what will happen after April when bills go up yet again here's hoping the increase can be kept to a minimum.”

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Posted 1 year ago

“Great company ethos and easy to use customer app”

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Posted 1 year ago

“Enquiries are all answered very quickly, and the staff make sure that you have all the information you need. Very helpful and efficient.”

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Posted 1 year ago

“Always helpful. Queries quickly answered and refunds done promptly”

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Posted 1 year ago

“Bulb are the best energy company I have ever used. Everything is straightforward and easy to understand, I am kept informed of any updates to my account regularly, highly recommended!”

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Posted 1 year ago

“Really great company to deal with. Customer Service is first-class. When I email them with a question, they get back very quickly and sort it. Cannot complain, only praise. And no, I don't work for Bulb. No connection at all”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Good communication with Bulb representative,”

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Posted 1 year ago

“Great company ethos and easy to use customer app”

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Posted 1 year ago

“Very good and prompt service. Thank you!”

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Posted 1 year ago

“Been impressed with every situation I’ve dealt with bulb”

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Posted 1 year ago

“Good customer service”

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Posted 1 year ago

“I have enjoyed being a customer of Bulb for a good five years now and have had no problems at all and those I have had have been very well managed and resolved.”

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Posted 1 year ago

“I've always been really happy with Bulb. Their website is clear & easy to use.”

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Posted 1 year ago

“Bulb have been brilliant. I'm sorry they hit trouble with the energy squeeze. I think the problem with energy is letting "the markets" decide prices! This needs shaking up. At present wind turbine suppliers are being paid less than 10 pence per unit, but the markets system is rigged again the consumers and energy suppliers. Come on Government wake up and do something!!!!”

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Posted 1 year ago

“GREAT CUSTOMER SERVICE”

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Posted 1 year ago

Bulb is rated 4.1 based on 3,919 reviews