Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,919 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,919 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Good energy company so far.”

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Posted 1 year ago

“I have been with Bulb since they started, never had cause for complaint, they do an excellent job, keep up the good work.”

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Posted 1 year ago

“Never had a problem with Bulb. Customer service just resolved a query I sent in online within minutes, so I was very impressed with that. So far no disruption with Octopus takeover so hope everything carries on just as well in the future!”

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Posted 1 year ago

“I did leave a review from my phone, but can't find it to repeat the message, I said roughly that I always liked dealing with your company as problems, if any, were dealt with quickly, and very nice people either on chat, email or phone, a great shame you are going if not gone.”

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Posted 1 year ago

“Always there when you want them, get problems, if any, solved quickly, I am sorry to see you go.”

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Posted 1 year ago

“Fab company to deal with- excellent customer service and reliable company.”

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Posted 1 year ago

“Very well run company,suprised you went into receivership”

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Posted 1 year ago

“Bulb have been great. No problems with the initial changeover and regular monthly updates and correct information. My last supplier was a nightmare but Bulb have been fantastic. A grateful Bulbista 😁😁”

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Posted 1 year ago

“Good communication. Always helpful. Allow me to pay my bill my way. No complaints”

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Posted 1 year ago

“Good website. Easy to access information. Chat function fast, informative and accurate”

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Posted 1 year ago

“I have enjoyed excellent customer service with Bulb. Knowledgeable friendly staff have always been able to answer my queries with great satisfaction. I do hope the new company can provide the same level of service.”

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Posted 1 year ago

“Very helpful customer service.”

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Posted 1 year ago

“I changed to bulb because it was cheaper for me and green,and it feels like they know me when they send emails. Perfect.”

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Posted 1 year ago

“Bulb is the Best Energy Company ever. Very Friendly and Helpful, Well Done..”

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Posted 1 year ago

“They have always been great to deal with”

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Posted 1 year ago

“All information is clear and concise and response time to questions is good. Cost of electricity is not an issue as I don't think there much difference between the main providers”

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Posted 1 year ago

“I've never had any problems with Bulb. If I've requested credit refunds the service has always been efficient & fast.”

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Posted 1 year ago

“Excellent, friendly and accessible customer service, unlike some of their competitors. Easy to use app, for meter readings and change of payment settings. Would recommend to anyone.”

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Posted 1 year ago

“Good customer service”

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Posted 1 year ago

“Really prompt response online for a credit request and then money was in my bank in less than 24 hours!”

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Posted 1 year ago

Bulb is rated 4.1 based on 3,919 reviews