Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,919 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,919 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“App is very good and we haven’t had any problems.”

Helpful Report

Posted 1 year ago

“We're a letting agent and have to constantly deal with Utility companies notifying them of Move In and Move Out Meter Readings. Bulb are the BEST Utility company to deal with. We can email them and the respond without delay, confirming they have updated their records. I just wish they were all as responsive! Well done BULB!”

Helpful Report

Posted 1 year ago

“Very responsive to queries. Great online portal.”

Helpful Report

Posted 1 year ago

“Bulb is an example to all businesses on how to do communications, online platforms and personal customer care. Highly, highly recommended!”

Helpful Report

Posted 1 year ago

“Good service, helpful staff”

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Posted 1 year ago

“Good value for money. Outstanding customer service. Efficient and expedient response to queries/enquires. Highly recommended.”

Helpful Report

Posted 1 year ago

“I’ve had to contact Bulb twice and found them very helpful on both occasions. Website is easy to use.”

Helpful Report

Posted 1 year ago

“I’ve had to contact Bulb twice and found them very helpful on both occasions. Website is easy to use.”

Helpful Report

Posted 1 year ago

“Very quick and easy to apply for refund. Thank you”

Helpful Report

Posted 1 year ago

“Happy to be a customer with bulb”

Helpful Report

Posted 1 year ago

“I have only positive thoughts regarding Bulb. Team Bulb have kept us all informed through the changes with clear and friendly communications. I hope the Bulb employees all move to Octopus too as they will be be a credit to their company old and new.”

Helpful Report

Posted 1 year ago

“Very good customer service”

Helpful Report

Posted 1 year ago

“I have found Bulb really really on the ball since I started using them four years so. Very helpful, speedy and efficient.”

Helpful Report

Posted 1 year ago

“I have no complaints about service have been very quick to answer my questions and hope that the work that I was talking to them about is compleated without too much trouble”

Helpful Report

Posted 1 year ago

“Bulb: great company having good work ethic. It try’s to keep its customers informed regarding changes in the current chaotic ‘wholesale’ market. Others known to me maybe with smaller consumptions, all say the same thing. Keep going guys”