Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been with Bulb for sometime now. No problems whatsoever. When I had a little too much credit I notified them and a refund was put into my bank very quickly.”

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Posted 3 years ago

“I have booked for a smart meter to be fitted and had a prompt reply back”

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Posted 3 years ago

“Bulb has to be the best energy supplier. 1) the website is simple and straightforward. 2) There are no complicated and misleading procedures. 3) The support team are friendly and helpful.”

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Posted 3 years ago

“never had any problems.thank you”

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Posted 3 years ago

“Fast and polite service. Thank you”

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Posted 3 years ago

“I have had no problems with bulb. They installed smart meter quickly and very friendly service. I’ve had to do an online chat about an issue and was resolved right away.”

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Posted 3 years ago

“Very quick response when I suggested I was overpaying”

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Posted 3 years ago

“Got straight through on the phone and my enquiry was dealt with professionally”

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Posted 3 years ago

“Amazing service, fast, knowledgeable and professional. All sorted with no hassle - thank you Christopher”

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Posted 3 years ago

“Good prices and efficient service when you have an issue”

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Posted 3 years ago

“Customer services at Bulb are exceptional. I contacted them out of office hours hoping to receive a response the next working day but to my amazement I was contacted within the hour, by a named member of staff. I was informed that the query would be looked into and Bulb would get back to me, which they did the next day and the issue was resolved.”

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Posted 3 years ago

“Good communication, bills are easy to understand. Found them much easier to work with than my previous supplier. I also like the fact that the electricity is all from renewable sources.”

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Posted 3 years ago

“Excellent service provider. You can regulate your monthly payments without fuss. Would recommend to anyone. Helpful and transparent system, and site is easy to navigate.”

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Posted 3 years ago

“Fantastic communication from Bulb. I get a statement emailed to me every month advising what energy I have used. There app is so easy to use. I can amend payment amount at any time plus I can get full breakdown of meter readings for gas and electric.”

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Posted 3 years ago

“I have been extremely satisfied with the service and efficiency provided. You are able to view your account at any time. Having been with other providers Bulb is streets ahead. Easily contactable and all queries answered promptly. I hope that any future owners will continue with this service.”

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Posted 3 years ago

“Great customer service on a matter that needed resolving. Very prompt response and action help.”

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Posted 3 years ago

“Very nice and helpful!!!”

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Posted 3 years ago

“Only signed up a month ago - but so far, everything is clear, simple and straightforward. A breath of fresh air compared to my experience with some previous providers!”

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Posted 3 years ago

“Fast response and solved my problem fastly, this is very good service. My feeling good!”

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Posted 3 years ago

“Simple friendly service. Not bad on price too.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews