Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been very happy with Bulb. Always answer any queries straight away.”

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Posted 3 years ago

“Every member of staff I have spoken to have been so helpful , understanding and kind, but more importantly POLITE.”

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Posted 3 years ago

“Friendly, helpful and simple terminology, no silly jargon speaking here.”

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Posted 3 years ago

“In the time I have been with bulb I Have not had one reason to complain. I find them very friendly and helpful when I have a problem and the problem is usually sorted immediately there and then. Thank you Bulb”

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Posted 3 years ago

“Despite being in administration, I've only ever had good service from Bulb. Simple, clear price plans, good communication and now my old smart meter can be read, no more estimated bills”

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Posted 3 years ago

“Customer service at bulb has been great in helping me readjust my bills”

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Posted 3 years ago

“It never takes long to speak to someone. The staff are always friendly and helpful”

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Posted 3 years ago

“Alway very helpful when a problem occurs and will get it sorted quickly.”

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Posted 3 years ago

“The lady was exceptionally helpful did a great job highly recommend her for a pay rise!”

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Posted 3 years ago

“Great service good price easy online bills”

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Posted 3 years ago

“The best company for me and my family!”

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Posted 3 years ago

“Great customer service.”

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Posted 3 years ago

“Good online service, very easy to provide readings and quick to respond to queries on chat”

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Posted 3 years ago

“Really good customer service and very quick to reply”

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Posted 3 years ago

“I've found them very straightforward to deal with and efficient in their operations.”

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Posted 3 years ago

“Excellent customer service. Very efficient.”

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Posted 3 years ago

“Such a shame about the financial state Bulb finds itself in. They have been a great company for our energy supplies”

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Posted 3 years ago

“Cost effective energy one of the cheaper company's good feedback, graths etc of usage.”

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Posted 3 years ago

“Problem with smart meter not functioning. I emailed Bulb Help and had a response within 2 hours. Unfortunately, the problem could not be fixed and I have been referred to the Meter Team whom I hope will contact me quickly to resolve the matter. Bulb puts the customer first and provides excellent service in these difficult times.”

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Posted 3 years ago

“Excellent customer service. Very efficient.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews