Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They’ve been great”

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Posted 2 years ago

“Personal customer service excellant”

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Posted 2 years ago

“Good reliable service”

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Posted 2 years ago

“Bulb have provided me with an excellent service. I have been with them for several years now and would not even consider moving from them, I rarely need to contact customer services but when I have needed to the staff are really very good and helpful. I truly believe them to be one of the best if not the best suppliers, In the past I have been a customer of all the big 4 suppliers and not one of them could match Bulb - Not then and not now, the others treat you as a nuisance while bulb treat you as a valued customer Forget the rest Go with Bulb”

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Posted 2 years ago

“Pleased with a quick response to our query. Thank you.”

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Posted 2 years ago

“I requested a credit refund and the chat bot was very helpful it only took five mins.”

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Posted 2 years ago

“I continue to have a lot of respect for Bulb despite its problems. I continue to find Bulb supportive and quick to respond to any questions. I continue to rate Bulb highly.”

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Posted 2 years ago

“Happy with Bulb’s service and prices”

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Posted 2 years ago

“Cheapest and best second to none service excellent hope the organisation stays as bulb”

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Posted 2 years ago

“Bulb have always been brilliant ,they keep your bills up to date they send each month via email so you know exactly where you are with your fuel bills,customers services are very good,I haven’t had to complain ever ! But when I have spoken to them they have always been competent and polite staff.”

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Posted 2 years ago

“Very helpful and friendly service.”

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Posted 2 years ago

“I have contacted bulb via a phone call and by a live chat link and both times I was impressed by the fast and efficient service.”

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Posted 2 years ago

“Despite what bulb are going through, the service I received when I called them was very professional and the team member was courteous. I have been with bulb for many years because of the service and products they offered”

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Posted 2 years ago

“Very good customer service and correct prices”

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Posted 2 years ago

“Very pleased with Bulb and feel your charges are fairer than other companies”

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Posted 2 years ago

“Actioned as requested”

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Posted 2 years ago

“I believe in renewable energy. The services provided to date have been excellent”

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Posted 2 years ago

“very friendly and helpful as a company.”

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Posted 2 years ago

“very professional and not pushy”

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Posted 2 years ago

“Sorted out my question quickly and efficiently”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews