Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have found it is easy to change to bulb and are delighted with the service. We read the meter on a monthly basis to make sure the monthly payments are sufficient, so far all is fine. We thoroughly recommend people to change to bulb!”

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Posted 4 years ago

“Very good service cheaper electricity”

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Posted 4 years ago

“Very good very good”

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Posted 4 years ago

“Changed to bulb a couple of months ago. So far good and helpful.”

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Posted 4 years ago

“No monitor left, meter readings unable to be taken. What use is that?”

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Posted 4 years ago

Hi there, Thanks for leaving us a review. It sounds like you haven't had an IHD (In-Home Display) unit left by the engineer after you had a smart installation, so if this is the case, I'm sorry about that. I'll be happy to request one for you through our internal form. Also, you can still take meter readings from the meter. Our meter reading guide for this is here: https://help.bulb.co.uk/hc/en-us/articles/115001232832-How-to-read-your-meter So I can give you a hand with this, would you be able to send us an email to feedback@bulb.co.uk please? All the best, Lou

Posted 4 years ago

“Great service and value for money.”

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Posted 4 years ago

“Keen to answer queries and quick to respond to calls for help ,brilliant company”

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Posted 4 years ago

“very easy to change suppliers. and cheap to run too”

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Posted 4 years ago

“swapped over to Bulb and was very straightforward. So far so good”

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Posted 4 years ago

“Very poor service. Will be moving to another provider.”

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Posted 4 years ago

Hi there, Thanks for leaving us a review. I'm sorry to hear that you've not had a positive experience with us. Even if you're switching away, I still would like to give you a hand with any issues you're having. So I can do so, would you be able to send us an email to feedback@bulb.co.uk please? All the best, Lou

Posted 4 years ago

“Very good at keeping you informed with what’s going on”

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Posted 4 years ago

“My gas is excellent and my electric is alot more expensive”

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Posted 4 years ago

Hi Nicola, Thanks for leaving us a review. I'm sorry to hear that you're now spending more on your electricity than you were before. I'd be happy to look into this for you, to check everything is correctly set up on your account. Would you be able to send us an email to feedback@bulb.co.uk, with your email, full address, full name and date of birth please? All the best, Lou

Posted 4 years ago

“Quick, easy and reliable service. So simple to set up and to contact. A seamless transfer from my previous provider and all at an excellent price.”

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Posted 4 years ago

“Went up 100pounds this year”

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Posted 4 years ago

Hi Chris, Thanks for leaving us a review. I'm sorry to hear this - I'd like to look into this for you, would you be able to send us an email to feedback@bulb.co.uk with your email, full address, full name and date of birth please? All the best, Lou

Posted 4 years ago

“So far so good no problems”

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Posted 4 years ago

“Short wait time and very helpful customer service”

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Posted 4 years ago

“I switch to bulb no problem at all I'm not cluedupp on whether I'm saving electric or not but it seems a little bit better”

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Posted 4 years ago

“Easy to set up as everything is done for you, the app is great as keeps you informed at all times on the status of the account. Glad we made the switch”

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Posted 4 years ago

“Really great energy company. Cheap, reply fast and they installed a smart meter. Very happy with quality!”

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Posted 4 years ago

“Bulb is the best on the market when comes about electricity rate 😉”

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Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews