Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Changeover to Bulb was easy To do. Very satisfied with the savings made.”

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Posted 4 years ago

“Very impressed with my bills they have reduced considerably”

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Posted 4 years ago

“Browsing the compare sites for a better deal for our electricity, Bulb came as one of the top ones to look into further. We are pleased we chose them as the account we have with them is so simple to understand and also to administer. There is only one tariff and and as we can change suppliers at any time - should we be unsatisfied - with no charge to pay, we are not tied into a contract that runs for x number of months. We receive a bill every month with all the details we could possibly need and after being with them for about 3 months now we are more than happy with them. I had to ring them on one occasion with a query and found the staff very pleasant to deal with, knowledgeable and helpful.”

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Posted 4 years ago

“Very good reliable and helpful company. Very clear website.”

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Posted 4 years ago

“Bulb keeps you informed all time”

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Posted 4 years ago

“I have only been with bulb a couple of months but feel I am not getting taken advantage of financially like when I was with the big guns companies. I also appreciate the monthly update on usage so I know exactly what I owe instead of a big shock every three months.”

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Posted 4 years ago

“Very easy to deal with and an easy switch”

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Posted 4 years ago

“Having worked in the energy industry, (Shell and Green star energy) I knew that Bulb provided excellent service to their customers, so I had to join them, and I have not been disappointed!”

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Posted 4 years ago

“Efficient meter reading and website..good communication”

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Posted 4 years ago

“Very impressed with my bills they have reduced considerably”

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Posted 4 years ago

“Best company,saved loads by changing to bulb”

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Posted 4 years ago

“I have been with bulb for over 5 years and have been very happy with the service and the ease of the app to see what you have used and what you have spent. You also get updates if the price is going up and another change. Very pleased with everything.”

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Posted 4 years ago

“Changed over from EDF as Bulb was cheaper in both unit price and standing charge. Wasn’t sure about having a monthly transfer to Bulb account as always had quarterly bill before but I send in a meter reading each month - get a reminder email from Bulb when it’s time to do this - and so my account is always up to date. My monthly bank transfer is accruing in the Bulb account so there is always enough to pay the bill but not too much over that I need to transfer any excess back. All in all delighted with the transfer so far.”

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Posted 4 years ago

“Transferred to Bulb a few years ago for both my properties. Excellent customer service. Prices have recently gone up again, but not too much, so I will be staying with Bulb. It is good to be able to choose how much I want to pay monthly for my Direct Debit. They attend to any issues immediately. I recommend Bulb.”

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Posted 4 years ago

“Always had great communication with Bulb. Feel like they are a company that are fair and keep you updated with price increases and changes”

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Posted 4 years ago

“Very happy thank you 😊”

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Posted 4 years ago

“Like the monthly account updates”

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Posted 4 years ago

“A smooth change over from former supplier. Always keep me up to date with information via email very satisfied with Bulb overall”

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Posted 4 years ago

“Switch was straight forward and on time.Connectable by phone which was answered promptly. Clear advice given.Monthly updates given in clear language 're usage.Would recommend”

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Posted 4 years ago

“I’m very pleased to have switched. I am saving a lot of money and energy and I think I have made the right choice. If I’d stayed with my last energy company I would still be paying more. I am very happy.”

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Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews