Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the emailed reminder to send a meter reading a few days before monthly bill is due…all so easy. Great app and website and always helpful and informative service.”

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Posted 2 years ago

“Excellent company, very professional and responds speedily to any questions raised.”

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Posted 2 years ago

“Excellent company, very professional and responds speedily to any questions raised.”

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Posted 2 years ago

“We have always received a very professional, service from Bulb. We're, in the prosess of switching our Gas supply to Bulb to. Over the past years, we have never been with an energy-supplier, as efficient, helpful & responsible, as Bulb is. Thank you Bulb, for your heard work & commitment to your customers.”

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Posted 2 years ago

“Great customer service!”

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Posted 2 years ago

“Great customer service!”

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Posted 2 years ago

“Very helpful when sorting out my payments and changing my bills”

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Posted 2 years ago

“This was just a short email exchange, but perfectly satisfactory. Thank you.”

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Posted 2 years ago

“Doing what they can in these trying times , Can only do what government says”

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Posted 2 years ago

“Bulb refunded my over payment in less than 24 hours…please do not change your provider.. staff provide fantastic customer care.. incredible..cannot fault them..”

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Posted 2 years ago

“Sorted out my electric meter reading problem very efficiently.”

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Posted 2 years ago

“My experience of being suppied with electricity by Bulb is absolutely positive. I have been kept informed of the changes that have been taking place recently, and I have found their website to be first class. The process has been completely trouble free from the beginning. A well managed company in my opinion.”

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Posted 2 years ago

“Would recommend Bulb to family & friends, always up to date with any new information & always answer e.mails straight away, keeps you updated.”

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Posted 2 years ago

“Very quick and polite customer service”

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Posted 2 years ago

“Did on line chat with Bulb yesterday. Query sorted almost immediately. Refund into bank account today. Excellent customer service. Thank you.”

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Posted 2 years ago

“I am very happy with this energy provider they are all good and quick to help with all your needs”

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Posted 2 years ago

“Excellent service and a genuine desire to help in difficult circumstances”

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Posted 2 years ago

“Excellent service and a genuine desire to help in difficult circumstances”

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Posted 2 years ago

“very quick to respond to queries and resolved my issue the same day.”

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Posted 2 years ago

“Dealt with my issue very quickly and no hassles”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews