Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service for a new customer”

Helpful Report

Posted 2 years ago

“Very good customer service for a new customer”

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Posted 2 years ago

“Superb service, got what i needed in minutes.”

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Posted 2 years ago

“Very good service again from the team issue was sorted with in 5 mins once i got to the operator”

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Posted 2 years ago

“Excellent company, site easy to use and transparent. A shame to lose this company”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Easy to navigate”

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Posted 2 years ago

“Always customer oriented with consideration of future energy needs in terms of individual households . . . I am glad to remain with them. The measures made to safeguard customers recently shows an unusual integrity in business I applaud. Thank you Bulb.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Due to my partner passing away, I needed to transfer his Bulb account and bank details over to me. It was completed seamlessly by Bulb and any credit also transferred over to my bank account. Well done, Bulb!”

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Posted 2 years ago

“So easy to use the app, also dealt with my enquiry straight away on the chat.”

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Posted 2 years ago

“Loyal customer and have received good customer service from BULB.”

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Posted 2 years ago

“Very efficient service.”

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Posted 2 years ago

“Your operator very helpful setting my account up”

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Posted 2 years ago

“Excellent customer service from your advisor, Faith!”

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Posted 2 years ago

“I recently had to contact Bulb and found them most helpful and attentive . The person I spoke to really couldn't have been more informative and pleasant . They were able to resolve the issue I had contacted them regarding promptly”

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Posted 2 years ago

“asked for a partial refund of my credit balance via virtual chat & received the money in bank account 3 days later. Very easy to arrange & great service as usual”

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Posted 2 years ago

“Very good and professional Servis”

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Posted 2 years ago

“Senzo was extremely helpful and professional,but with a personal friendly attitude”

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Posted 2 years ago

“Very happy with Bulb they are very good at communication”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews