Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“speedy courteous service well done”

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Posted 2 years ago

“Have needed to call Bulb twice; both times staff were engaging and knowledgable of their products and services.”

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Posted 2 years ago

“Excellent website. All the information that I need and very easy and clear to access.”

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Posted 2 years ago

“Very cost effective, efficient and clear energy supplier - the best we've had!”

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Posted 2 years ago

“Very good, quick service. Very professional”

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Posted 2 years ago

“Very good customer service. I loved the company very much.”

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Posted 2 years ago

“Very good customer service. I loved the company very much.”

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Posted 2 years ago

“Easy communication.”

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Posted 2 years ago

“Excellent - super responsive to emails, and my credit refund was in my account by the next day.”

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Posted 2 years ago

“everything has been painless switching to you!”

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Posted 2 years ago

“Bulb are by far the best energy company I have ever used. Their website is easy to navigate and they keep customer’s uptodated with the latest information regarding their energy spending and bills. I trust Bulb and have found them a fair and informative company. I would not hesitate going back to Bulb if they re-emerged as an energy company.”

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Posted 2 years ago

“Very good customer service. I loved the company very much.”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Always very helpful and efficient”

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Posted 2 years ago

“I have had agreat service from bulb from day one . If I had a problem It was sorted out that day. Thanks.”

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Posted 2 years ago

“Had a query about our fuel government allowances so used the Bulb Chat. I was 41st in the queue, BUT I didn't wait very long to chat with a real person. My query was answered quickly and efficiently by a very polite and helpful individual. Thank you, Bulb ... couldn't ask for better!”

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Posted 2 years ago

“Excellent service all round-5 Stars”

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Posted 2 years ago

“Very happy with Bulb. They solved my problem straightaway , very efficient and also understanding of my issue. Im glad I am with Bulb.”

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Posted 2 years ago

“Great customer service. Only waited 5 mins in queue for live chat. Issue resolved in 2/3 mins. Great service. Will be sad to see Bulb go. Hoping Octopus are taking notes on how you do things well for customers”

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Posted 2 years ago

“All uncomplicated and easy for the user experience. Prompt replies to recent communications”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews