BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.63

4.6 Rating 739 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 15th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BulkBooks was extremely easy to use. The website was user-friendly, and while there was a delay in the arrival of my books due to being sent to a different state, it was quickly rectified. All books were delivered and my students were able to enjoy the novel study.”

Helpful Report

Posted 2 years ago

Thanks for the 5-Star review, Tracy! Great to hear the quick resolution with the shipping. Please keep us in mind for any future book needs! Bobby@bulkbooks.com

Posted 2 years ago

“Great prices and fast shipping. Nice to avoid Amazon!”

Helpful Report

Posted 2 years ago

Thanks Neva! So glad we could assist. Please let me know if there is anything I can help with for future orders. Bobby@bulkbooks.com

Posted 2 years ago

“BulkBooks were great to deal with overall. I ordered a number of copies of Marcus Aurelius' Meditations to hand out to my office, and the prices were nearly unbeatable. The customer service was great and very responsive, and the only issue was dealing with a shipment delay which arrived a little later than expected.”

Helpful Report

Posted 2 years ago

Thanks for the great review, Larry. Happy to hear of the overall great experience and apologize for the slight delay in shipping. When you're ready to order again, please let me know so I can see the through for you! Bobby@bulkbooks.com

Posted 2 years ago

“Fairly priced books and responsive customer service. It would be helpful if the store adds Paypal as a means of payment as this service can pay from different stored bank accounts of a buyer; it also may provide a pay-in 4 for merchandise below $ 1500.”

Helpful Report

Posted 2 years ago

Thanks for the review, Peter! We're definitely looking into PayPal as a payment option and hope to have that live soon. In the meantime, if there is anything I can help with for future orders, please let me know. Bobby@bulkbooks.com

Posted 2 years ago

“Great prices for a variety of books we need for events”

Helpful Report

Posted 2 years ago

Thanks for the 5-Star review, Mia! I hope the books were a hit at your event. Please keep us in mind for any future book needs. Bobby@bulkbooks.com

Posted 2 years ago

“Very happy to find BulkBooks.com. Everything arrived as scheduled! Thanks BB”

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Posted 2 years ago

Thanks for the 5-Star review, Brenda! We're so glad you found us as well! Please do not hesitate to contact me with any future book needs. Bobby@bulkbooks.com

Posted 2 years ago

“Excellent customer service. Very nice to work with Mike. He answered all questions I had and even double-checked availability for certain titles for me. I will most definitely be ordering from this company again in the future.”

Helpful Report

Posted 2 years ago

Thank you for the great review! So happy to hear of the great experience. Please do not hesitate to reach out with any questions/needs for future orders. Bobby@bulkbooks.com

Posted 2 years ago

“The book is much cheaper when buy in bulk”

Helpful Report

Posted 2 years ago

Thanks for the 5-Star review! Please keep us in mind for any future book needs. Bobby@bulkbooks.com

Posted 2 years ago

“Great customer service. A book I was interested in purchasing was OOS and a customer service rep kept me updated until it was in stock. I appreciated that and will order again.”

Helpful Report

Posted 2 years ago

Thanks for the great review, Janice. So happy to hear of the great service you received and that you were able to order receive your back ordered books! If you need anything, please do not hesitate to reach out. Bobby@bulkbooks.com

Posted 2 years ago

“BulkBooks is so great to work with. Our teacher had applied for a grant 6 months before receiving the money. BulkBooks was able to lower the prices to meet the total amount on the grant. They are amazing, and I try to do all our bulk book orders through this company. Customer service is amazing!!”

Helpful Report

Posted 2 years ago

Thanks so much, Carol! We're happy to help and here when you need us. Bobby@bulkbooks.com

Posted 2 years ago

“they did a great job with my order, we got the books fairly quick”

Helpful Report

Posted 2 years ago

Thanks for the great review, James! Looking forward to assisting with your next order. Bobby@bulkbooks.com

Posted 2 years ago

“Once again Bobby made sure that my books made our deadline. BullkBooks has great pricing and the customer service is awesome. They have yet to miss a deadline and that makes our professors and students very happy. Thank you!”

Helpful Report

Posted 2 years ago

Thanks, Janneen! We greatly appreciate your business. Bobby@bulkbooks.com

Posted 2 years ago

“We were very pleased that BulkBooks was able to produce and deliver a book that was not commonly available, having been originally published over 25 years earlier. The books arrived, as promised, well before our event and were perfect. From the ordering to confirmation to tracking and delivery, every contact with BulkBooks was positive. We will use BulkBooks again.”

Helpful Report

Posted 2 years ago

Peter, thanks so much for the great review. I love reading about your great experience and hope that we can assist you again soon! Bobby@bulkbooks.com

Posted 2 years ago

“The selection, prices, and customer service at BulkBooks.com are excellent!”

Helpful Report

Posted 2 years ago

Thanks, LaNika! We hope to serve you again soon. Bobby@bulkbooks.com

Posted 2 years ago

“My experience was very positive. Everyone was very responsive to my need for a time frame that was very close to receiving the books in time for our Gala. I will most certainly reach out to them in the future when new needs arise.”

Helpful Report

Posted 2 years ago

Thanks for the 5-Star review, Sheryl. I hope the books were a big hit at the Gala! We look forward to helping you with your next order when the time comes. Bobby@bulkbooks.com

Posted 2 years ago

“Thanks to BulkBooks I’ve been able to add to my in class library! Thank you!”

Helpful Report

Posted 2 years ago

Thank YOU, Rebecca! Please let us know if you need anything else. Bobby@bulkbooks.com

Posted 2 years ago

“They are great on fast delivery, but if the order is delayed, they are slow with updates.”

Helpful Report

Posted 2 years ago

Thanks for the great review, Chima. Your continued support is greatly appreciated! We're implementing new systems and hope to improve the response time of our updates for you. Thank you for sharing. Bobby@bulkbooks.com

Posted 2 years ago

“Great prices, speedy shipping, great conditions”

Helpful Report

Posted 2 years ago

Thanks for the great review, Raymond! Please let me know if there is anything else I can assist with. We look forward to serving you again soon. Bobby@bulkbooks.com

Posted 2 years ago

“I appreciate the ease of the user experience in the website and the multiple avenues for filtering down to what I need. Prices are more than fair for most things I need for my company and there's always that extra "take 5" at checkout that feels like a little bonus coupon. The products arrive QUICK, often ship same day, and the quality is as expected if not better. I rely on this vendor a lot!”

Helpful Report

Posted 2 years ago

What a great review, Jennifer, Thank you! If you ever need anything/have any questions, please do not hesitate to reach out. Bobby@bulkbooks.com

Posted 2 years ago

“Very easy to deal with, fast delivery, items were in perfect condition.”

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Posted 2 years ago

Thank you, Larry! We look forward to serving you again soon. Bobby@bulkbooks.com

Posted 2 years ago

BulkBooks.com is rated 4.6 based on 739 reviews