BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.63

4.6 Rating 739 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 15th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you so much! I was able to have a box of books available on short notice for a big event and you made the whole transaction smooth and exceedingly quick and easy!”

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Posted 2 years ago

Thank YOU, William! We greatly appreciate your business and this amazing review. We hope the books were a big hit at your event and hope to help you again soon. Bobby@bulkbooks.com

Posted 2 years ago

“Great value and customer service!”

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Posted 2 years ago

Thanks for the 5-Star review! Bobby@bulkbooks.com

Posted 2 years ago

“Always easy to find books and easy to purchase with good prices.”

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Posted 2 years ago

Thanks for the great review! Bobby@bulkbooks.com

Posted 2 years ago

“quick and easy to order on line”

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Posted 2 years ago

Thanks Stacy! Please let me know if I can help with your next order. Bobby@bulkbooks.com

Posted 2 years ago

“I have not received my order yet. They were shipped to the wrong address and UPS has not delivered them yet.”

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Posted 2 years ago

Hi Kay, I'm sorry to hear that UPS hasn't delivered your order yet. It looks as though the address was provided directly as you entered at checkout. Have you talked with UPS? Did they say what the issue was? Is there anything i can do to assist? Please let me know as I'm happy to help however I can. Feel free to email me any details so I can look into it. Bobby@bulkbooks.com

Posted 2 years ago

“Fast shipping, great customer service, product always like new!!”

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Posted 2 years ago

Thank you for the 5-Star review! Please keep us in mind for your future book needs! Bobby@bulkbooks.com

Posted 2 years ago

“From the first time we used their service last year, Bulk Books has been extremely responsive and accommodating regarding the special requests we've needed to make to supply books for my nonprofit's YVI Book Club & Merit Badge program. We couldn't ask for a better partner!”

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Posted 2 years ago

Thanks so much for the great review, Monique! It's always a pleasure working with you. We greatly appreciate your business/partnership. Bobby@bulkbooks.com

Posted 2 years ago

“Used Bulkbooks to purchase books for our team. Seamless, great customer service and great price!”

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Posted 2 years ago

Thanks so much for the 5-Star review, Jovanna! I'm happy to hear about your experience and hope to serve you again soon! Bobby@bulkbooks.com

Posted 2 years ago

“BulkBooks is a great place to pick up quantities of your favorite books. The site is very well organized and easy to navigate and place an order! It was fast and easy... and the shipment came quickly and all in great condition.”

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Posted 2 years ago

Jason, thanks for the amazing review! Love to hear of the great experience and hope to serve you again soon! Bobby@bulkbooks.com

Posted 2 years ago

“Great Service”

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Posted 2 years ago

So happy to hear that you received 5-Star service! Thank you for your review and please keep us in mind for any future book needs! Bobby@bulkbooks.com

Posted 2 years ago

“Great experience! Thank you!”

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Posted 2 years ago

Thanks for the 5-Star review, Tanya! I'm happy to hear that you had a great experience. Please let me know if I can help with any future orders! Bobby@bulkbooks.com

Posted 2 years ago

“My books arrived quickly and in great condition. It was obvious care was taken during packing which I appreciate.”

BulkBooks.com 5 star review on 27th March 2023

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Posted 2 years ago

Thanks so much for the 5-Star review, Stacey! Great to see the books arriving in great shape. Please let me know if I can help with any future orders! Bobby@bulkbooks.com

Posted 2 years ago

“Always friendly customer service. No negative experiences, only positive so far.”

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Posted 2 years ago

Thanks so much for the 5-Star review, Lanier! It's been a pleasure serving you and we greatly appreciate your business. As always, if you need anything, please let us know! Bobby@bulkbooks.com

Posted 2 years ago

“Love Bulk Books! So easy to order and work with them! I’ve been using Bulk Books for months and they’re super quick with delivery. Very impressed! The VP, Bobby, goes out of his way to check on the orders and is really quick with replies.”

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Posted 2 years ago

Thanks so much, Meghan! Really appreciate the kind words and repeat business! As always, please let me know if there is anything I can help with! Bobby James Bobby@bulkbooks.com

Posted 2 years ago

“Delivered what was expected.”

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Posted 2 years ago

Thank you for your review, Jeff! We appreciate your business and the positive feedback. Please keep us in mind for any additional bulk-book needs! - Bobby James | Bobby@bulkbooks.com

Posted 2 years ago

“I loved that I received an immediate call back with question to billing information and my question was answered. A few of the books in our order were bent and scuffed (maybe package books wrapped in plastic before sending?). Also I went back on line just see information about billing and noticed the books are now $3.00 more per book. If we need to order more in the future, I will have to look elsewhere. These are gifts to the families we serve, we allow no more that $10 per family and sometimes there is more than one person in the family who will receive them.”

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Posted 2 years ago

Thank you for the positive review, Franklin! Happy to hear that you received excellent service. Regarding the change in price, we learned after submitting your order that the books had gone through a reprint, and the retail price increased from $16.99 to $18.99. We were happy to eat the difference and honor the price you paid, however, had to make the adjustment for future orders. However, if you need more, please reach out to me directly as I'm confident I can still get these to you for under $10. Thanks! Bobby@bulkbooks.com

Posted 2 years ago

“The phone numbers appear to be disconnected or non-functional. I left messages with no callback & the recording time was less than 10 seconds & then a disconnect. Service and shipping appear to be acceptable. I was a bit nervous because my credit card was charged immediately, yet there was no invoice nor response from the seller for quite some time.”

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Posted 2 years ago

Hi Stanley, Thank you for your review. I'm sorry to hear of the phone issues, we are looking into this and will have it remedied asap. If you ever need anything, please do not hesitate to contact me directly. Bobby James Bobby@bulkbooks.com

Posted 2 years ago

“I have yet to receive my order!”

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Posted 2 years ago

Hi Caitlin, Sorry to hear that you order has not delivered yet. However, it does look to be on time to deliver before your requested delivery date of 3/1. It is out for delivery today: https://www.ups.com/track?loc=en_US&requester=ST/trackdetails Please let me know if you ever need anything as I'm always happy to help. Thanks, Bobby James Bobby@bulkbooks.com

Posted 2 years ago

“We ordered a classroom set of books and needed it quickly so asked for it to be rushed, it came very quickly and without any issues. I was just hoping to also find a teacher's edition of the book and had trouble finding that to go along with the 25 books for the kids.”

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Posted 2 years ago

Hi Aubrey, Thanks so much for the 5 star review! We hope you and your class enjoy "Soldier's Heart." Please let me know if there is anything I can help with for future orders. Thanks, Bobby James Bobby@bulkbooks.com

Posted 2 years ago

“The communication with bulkbooks has been very poor. I get an email from someone and reply, and then it takes days to hear back. I thought I was doing a good thing by ordering from ya'll instead of a bigger company but never again.”

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Posted 2 years ago

Good morning, Thank you for your review. So sorry to hear of the troubles with the delayed books and lack of communication. I'm glad that we were able to get this resolved and the books delivered. For future orders, please do not hesitate to reach out to me directly so I can see any future orders through for you. Your business is greatly appreciated. Bobby James Bobby@bulkbooks.com

Posted 2 years ago

BulkBooks.com is rated 4.6 based on 739 reviews