BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.63

4.6 Rating 739 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 15th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Delivery was quick and the books were in great condition!”

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Posted 2 years ago

“BulkBooks.com made the process for ordering quick and easy. They responded quickly and helpfully to us.”

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Posted 3 years ago

“Awesome. Books were perfect. Cant wait to give the class these books for Christmas. Books are beautiful and came fast. Very Happy”

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Posted 3 years ago

“Good price for books needed for our Family Resource Center.”

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Posted 3 years ago

“Only prob with the whole order was I received the item shipping notice after the books arrived. Other than that.. Gold.. looking fwd to working with you all again.”

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Posted 3 years ago

“I bought from bulk books because of the price discount. The books will be given to families in the church I pastor. It was an easy process to order from bulk books.”

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Posted 3 years ago

“The ordering process was great, there was just one hiccup. I never received a shipping email with tracking info for my first order. For my second order, I received the email almost one week after receiving my order.”

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Posted 3 years ago

“excellent customer service as always!”

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Posted 3 years ago

“Bobby is always super responsive to all of our requests. It is a pleasure working with him.”

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Posted 3 years ago

“Easy buying process and great pricing for a large order placed for our team meeting.”

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Posted 3 years ago

“Thank you for the quick response Wendee.”

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Posted 3 years ago

“I ordered a large number of books from this company and never received them. It was very difficult to speak to anyone in customer service, with little to NO follow-up. I also still haven't received my refund for the books that I never received. It was very frustrating because I had a large function that I needed these books for.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“super fast shipping. thanks!”

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Posted 3 years ago

“Great service. Notified quickly when books were on backorder from publisher.”

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Posted 3 years ago

“I was quite surprised that the online order asked me if I wanted my order delivered on the 21st or 22nd. I marked the 21st. I just got an email stating that my order would be delivered the 26th. Since the event was scheduled for the 23rd it didn't work for us.”

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Posted 3 years ago

Hi Lori, Thank you for posting your review. Very sorry to hear that the books will not make it in time for your event. The calendar at checkout defaults to 7 business days from the day of your order so that customers cannot select anything prior to that date, as it may require expedited shipping. In your case, unfortunately, the publisher shipped the books to our warehouse first, rather than directly to you. We got them shipped back out, but you should have been contacted before so we could double-check your delivery date. I'm very sorry that this did not happen. If the books can no longer be used, please let me know and we will provide return shipping labels and issue a full refund once received. If you ever have questions or need assistance, please do not hesitate to contact me directly: Bobby@bulkbooks.com

Posted 3 years ago

“Bobby James is the best!!”

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Posted 3 years ago

“Great price and great service!”

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Posted 3 years ago

“Super easy to order from and very fast shipping!”

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Posted 3 years ago

“Bobby has always been a very professional and agreeable person, always willing to do his best and provide the best service.”

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Posted 3 years ago

BulkBooks.com is rated 4.6 based on 739 reviews