BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.64

4.6 Rating 781 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

BulkBooks.com 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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English

“Right book, late”

Helpful Report

Posted 6 years ago

“A complete set of books was not in the shipment. I expect we will resolve the issue. I thought your prices were great, ordering was easy, and the partial shipment came quickly. I never received an order nor any kind of notification regarding The Invisible Man, by H.G. Wells, but my payment was processed. I waited to reach out to the company because the other titles came in. I assumed The Invisible Man would come. Now, my back is against the wall without a copy of the book. I will be phoning customer service tomorrow, this alone is the reason for my rating. It is a big deal because it affects my students and my classroom, and my stress level.”

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Posted 6 years ago

“Customer Service was excellent!”

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Posted 6 years ago

“Price and speed”

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Posted 6 years ago

“Books arrived in a timely manner, were in great condition, and the price, although not what I really wanted to pay, was mostly within my budget.”

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Posted 6 years ago

“great selection, easy ordering and fast delivery!”

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Posted 6 years ago

“Quick delivery, and exactly what I needed! Thank you BulkBooks.com for making my order so easy!”

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Posted 6 years ago

“Easy to order and books arrived quickly :)”

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Posted 6 years ago

“The customer service that Bobby provided was top notch and the books arrived in a timely manner.”

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Posted 6 years ago

“Bobby James' customer service was a blessing. I ordered 250 books and he had to do a special run from the printer and we hoped they would arrive in time for a Patriot Day appreciation lunch we have planned on 9/11. Well, the books were shipped a week early and are expected to arrive today! Bobby kept me informed every step of the way. Thank you so much, to everyone on your end who worked to get this order completed on time! Shannon Johnston Southwest Church - Outreach Manager”

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Posted 6 years ago

“while i appreciate the customer service that was provided by Wendee, it literally took months and repeated emails to fulfill this order completely.”

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Posted 6 years ago

“I was pleased to find new books at such a great cost. I will definitely reorder again soon!”

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Posted 6 years ago

“Excellent customer service! Great pricing!”

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Posted 6 years ago

“Great selection, great prices, and arrived sooner than expected.”

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Posted 6 years ago

“Wendee especially was the most calming and helpful person when a shipping mishap occurred with our order. Thank you so much.”

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Posted 6 years ago

“Excellent!”

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Posted 6 years ago

“Bobby took my call while I was in heavy LA traffic. He made it SO EXTREMELY EASY, I couldn’t believe it. While stuck in a traffic jam we ordered 300 of one of our celebrity’s latest books and had the order split in half so in part was shipped to my office at the studio and the other to the convention we are attending. Simple, efficient and FRIENDLY (Bobby was great!!). MANY THANKS, BulkBooks! We will be back for more! Dick Roberts EVP Marketing & Corporate Synergies”

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Posted 6 years ago

“Handled my situation quickly”

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Posted 6 years ago

“Quick response and shipment!! Nice personal email to confer on details. Regular client who is grateful for reliability. Lisa”

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Posted 6 years ago

“Although the amount of books we wanted to order were not available, the sales representative was extremely helpful and courteous while working with me. The books were delivered a sooner than expected also.”

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Posted 6 years ago

BulkBooks.com is rated 4.6 based on 781 reviews