BulkBooks.com Reviews

Name: BulkBooks.com
Address: 109 International Drive, Franklin
Rating: 4.62

4.6 Rating 713 Reviews

91 %

of reviewers recommend BulkBooks.com

Company Reviews

Metrics

4.6

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BulkBooks.com 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

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English

“My order with Bulkbooks was my first and it was easy. I would do it again.”

Helpful Report

Posted 8 years ago

We're so glad to hear it, Eileen! Making it easy is what we aim for. Thanks for your feedback and we look forward to serving you again soon.

Posted 8 years ago

“They were able to get the books I needed on time (for the most part) and also they were always ready to answer my calls when I reached out. Kind Regards, Patrice Hickman”

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Posted 8 years ago

Thanks for your review and for your order, Patrice! We appreciate your business and your honest feedback.

Posted 8 years ago

“1 of the books I received was sent in error. It was replaced immediately after I called.”

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Posted 8 years ago

Thanks for your feedback, Mary! We appreciate your understanding and we're glad to hear that the shipping error was corrected promptly. Take care, and let us know if we can be of assistance in the future!

Posted 8 years ago

“the books were used as a gift to women in our community to enhance their knowledge about money.”

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Posted 8 years ago

Thanks for your review, Charlotte! We're happy to hear that the books were used for such an excellent cause. Please don't hesitate to reach out if we can be of assistance in the future, and thanks for the work you're doing to improve the lives of women in your community.

Posted 8 years ago

“You couldn't fill my order in 6 months, so I cancelled it. No explanation from you.”

Helpful Report

Posted 8 years ago

Hi Robert. Please accept our sincere apology for the unavailability of the books you ordered. We're investigating the details of your order to find out exactly where the communication breakdown occurred, and a member of our team will be in touch with you shortly. While we hate to hear that your experience was anything less than superb, we deeply appreciate your candid feedback.

Posted 8 years ago

“The books were signed and wrapped nicely! That made it easier on our team to give them out at a donor event.”

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Posted 8 years ago

Thanks for the feedback, Kristen! We're so happy to hear that we were able to contribute to the success of your donor event. Take care, and hope to work with you again soon!

Posted 8 years ago

“We were excited to receive the titles we needed so quickly. Thank you BulkBooks”

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Posted 8 years ago

You're very welcome, and thank YOU for your feedback! We appreciate your business and look forward to providing you with more speedy book deliveries in the future.

Posted 8 years ago

“Got whatI ordered”

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Posted 8 years ago

Thanks for your feedback, Edwin!

Posted 8 years ago

“My order was handled expeditiously.”

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Posted 8 years ago

Expeditiously is our middle name! Thanks for your feedback, Barbara. We appreciate your business and look forward to serving you again in the future.

Posted 8 years ago

“Book came in great condition. Actually earlier than promised.”

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Posted 8 years ago

That's great to hear on both counts! Thanks so much for your feedback, Melina. Take care, and let us know if we can help out in the future!

Posted 8 years ago

“Arrived on time and the ordering was very easy.”

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Posted 8 years ago

We're glad to hear it, Joseph! Thanks for your feedback and your business.

Posted 8 years ago

“Bulk books was able to fulfill our order quickly and easily! Great service. Thanks.”

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Posted 8 years ago

Thanks for your review and your order, Robert! We're happy to hear that you were pleased with our service, and we look forward to serving you again in the future.

Posted 8 years ago

“We ordered and paid for books in June for the upcoming session of dFree in September and only received notice 8/23 that one of the books is out of print but had been approved for a reprint. We are now holding our breathe that the books arrive before our 9/11/17 start date. This is very poor service when we did everything right to ensure that we had the books in advance”

Helpful Report

Posted 8 years ago

Hi Pamela, we're very sorry for the uncertainty in your order's delivery time as a result of the reprint. We fully understand your frustration in having to wonder if the books will make it in time for your event when you had placed the order so far in advance. In this case, unfortunately we weren't notified of the need to reprint until August, at which point we reached out to let you know. Situations like this are the exception rather than the rule, but they do happen from time to time, and we're sorry that your order was affected by it. We appreciate your candid feedback and we hope to be able to serve you again in the future.

Posted 8 years ago

BulkBooks.com is rated 4.6 based on 713 reviews