“Probably the worst e-com site I shopped at! Their customer service is horrible.. so is their exchange policy. Absolutely unresponsive to emails and calls. The product I got from them is rubbishđfor the price paid. Too bad I read their reviews too late! So many complaints from so many people...stay away!”
“worst experience with bunaai. I ordered a suit for 3299/- after receiving i realized the neck is too deep for me from front and back as well..i requested for exchange but there is nobody to reply ur mails or phone calls..i really regret purchasing..i wish they could help out with exchange”
“im going to sue them for fraud at consumer court. Iv placed an order and paid via gpay Rs2399 how ever my order was not confirmed nor did I recieve any mail on order confirmation. Even after repeated mails no revert and calling them is useless bcoz no one share any details . Even their name. Pathetic experience.”
“Worst online purchase i ever did. !st of all no one answer your call on given customer care no. After so many trys a lady picked up call she was very rude . When i asked her to help me to exchange the size she refused to listen me and hanged up the call.
I am stuck that now what i will do that dress which is not fitting to me and these ppl are not helpful. They are only making clients fool to make money . If you guys do not have that much capability to run dont give problems to your customer as you do not intimate buyer that after buying Bunaai we not be able to help.
Useless online portal.
Pease do not buy anything from this Bunaai.com they are only making money and once you girl will stucj they will not even listen to you. Totally waste of money......”
“I had ordered a dress after receiving it I realized that it is not the size immediately called the customer service
For size exchange even offered to pay more but they just refused it now i am stuck with a dress which doesnât fit
I wish if they could help out”
“The worst and worthless websites
ALL THAT GLITTERS IS NOT GOLD this proverb very well suites for this site they have good catalogs but actually the products r not as seems to be
I had ordered an anarkali kurtha worth
2365 got a size defect product. Request them for exchange they denied for exchange nor refund they dont have minimum ETHICS how to speak with customers or try to give me some solution instead abruptly hanged the call with out giving me proper information miss NIHAKIRA SO CALLED SUPERVISOR OF THIS SITE ..this is a FAKE WEBSITE ..customer satisfaction is worst
Never ever shop in this WEBSITE”
“Fake site, no refund or return policy, for exchange you have just 48hrs from the time of delivery, pathetic customer care executives they do not know how to speak, very arrogant. I'll never recommend this site to anyone, they sell cheap quality products if you ask for return or refund their policy doesn't allow, for exchange only 48 hrs they are cheating people do not buy anything from the site.”
“Return mechanism is extremely faulty. No customer friendly services. They denied receiving my package because they had wanted to open the package first. They failed to communicate the issue with me. They did not even reply to the mails. So now the courier company is sending me the product back. It is not only money down the drain but also a mockery of customer's faith and rights. Please be extremely careful with the size. They are corporate bandits sucking on customer's innocence.”
“I had to return a product. For which i raised a return request..it was picked up by the courier person on 19th oct 2019..till date i dint receive any refund..moreover when i asked them for the same they blocked me from messanger..awful experience...i will file a cosumer case on them..”
“Worst experience! They take too much time deliver. Absolutely no one is interested in listening to customer complaints! One just cannot rely their services!”
“Worst site ever. Donât ever buy their clothes! Iâm so furious with this site right now!! They have the worst customer service. I have been calling numerous times and shooting numerous mails for an exchange and theyâre just dragging me around purposely for more than a week. They have this STUPID policy where they exchange only for different size, I mean WHAT!? That canât and shouldnât ever be done for online shopping sites! You canât expect your customer to keep a product they donât like! Iâm not even asking for money refund!! They wonât even let you exchange for another item for a LESSER PRICE. For Godâs sake, ARE YOU KIDDING ME!? Also, They have the worst customer service EVER. The customer service team is super rude and arrogant. None of the orders get delivered on time. I placed one order with 2 items and only one got delivered. Buy from this stupid site only if you can bare with pathetic service! Youâll get your product on time only if youâre lucky! Oh and .. IM NOT GIVING UP TILL I EXCHANGE THE STUPID UGLY DRESS IâVE BOUGHT FROM YOU. Give me something thatâs less ugly for GODS SAKE!!”
“Purchase at your own risk because if you are purchasing in sale and if the size don't fit and if you claim for exchange, they will ask you to pay the full price of the product and then only they will agree to exchange it. Their size XL not at all looks like "xl".”
“PLEASE BELIEVE THE NEGATIVE COMMENTS. They have a pathetic customer service. They do not deliver orders in time, forget about time i ordered a month back and still haven't received the order. They block you on facebook if you put negative comments. they are a SCAM.”
“I want to give this website a Zero Star , if there was an option of the same. I got a size small and wanted to replace the same. The policies of this website are not at all feasible for the customers. As per thier customer care ifyou wish to seek a replacement or exchange policy, you have to send the stuff through your own courier and Bunai wont send their boy for the same. This is the first time i am seeing an online website where customer has been asked to send the parcel and bear all the delivery charges on their own. First their stuff is expensive and second in case you wish to change the stuff they are not at all co operative unlike myntra or Amazon. I would definitely not recommend this website to anyone as it is not at all customer centric. In case you have bought the piece, you will be struggling a lot to get it exchanged. Worst experience.”
“I would not prefer to give even a single star.
received a defective product and the way of communication is also not good.
Will never recommend bunnai.com to anyone and their motive is to just sell and product and least bothered about customer satisfaction. they just trap customers with their irrelevant policy
worst shopping site and service provider, came across till now”
“I would not prefer to give even a single star.
Received a defective product and the way to communication is not good as well.
Would never recommend bunaai.com to anyone because their motive is just to sell the product and trap the customer with their irrelevant policy.
And in the end the customer is left with no other option.
worst shopping site and service provider I have come across till now”
“I ordered 2 dresses in month of September but I recieved only 1 dress in October and I cancelled my 2nd dress as it was not yet ready.It took 1 month and above to deliver only one dress.So I am disappointed with their delivery process.”
