“Quality is good but service is not satisfactory
Exchange policy is very rigid.. I have ordered the lavender dress and got it delivered ..However the size doesn't complete fit .. I need to exchange it to bigger size . Since it is discounted item I can't exchange and my money went into vain
I also had items in my wish list. Because of your rigid exchange and return policy . Iam reverting my decision to buy any more product from your website”
“The exchange policies not at all user friendly.sizes mentioned in size chart are totally away from regular size charts in e-commerce web sites so it's hard to buy without trying.i wasted my money because of this .very disappointed.so basically with bunai you cannot shop unless you are ready to wast money.”
“The exchange policies not at all user friendly.sizes mentioned in size chart are totally away from regular size charts in e-commerce web sites so it's hard to buy without trying.i wasted my money because of this .very disappointed.so basically with bunaai you cannot shop unless you are ready to wast money.even it's hard to contact them.they do not answer for call and do not reply for emails.”
“Never purchase any product from Bunaai.... horrible experience. It's been 3 months since i ordered ,my mistake was to do payment before getting products.i am regretting .their customer service is pathetic i don't what kind of staff they have.its really fraud.”
“Bought things worth 20,000 INR never received the products! Tried following up for refund after waiting 6-8 months, still never received the cash or products! Big big time frauds!”
“Really worst..they don't even entertain customer once they get money and there exchange policy is alos worst.and quality also not good..plz don't buy from Bunnai .”
“NEVER ORDER ANYTHING FROM BUNAAI. Horrible quality & worst customer service, they don’t attend calls/emails, keeps
the customer hanging. Run by thieves!”
“Probably the worst e-com site I shopped at! Their customer service is horrible.. so is their exchange policy. Absolutely unresponsive to emails and calls. The product I got from them is rubbish🙄for the price paid. Too bad I read their reviews too late! So many complaints from so many people...stay away!”
“worst experience with bunaai. I ordered a suit for 3299/- after receiving i realized the neck is too deep for me from front and back as well..i requested for exchange but there is nobody to reply ur mails or phone calls..i really regret purchasing..i wish they could help out with exchange”
“im going to sue them for fraud at consumer court. Iv placed an order and paid via gpay Rs2399 how ever my order was not confirmed nor did I recieve any mail on order confirmation. Even after repeated mails no revert and calling them is useless bcoz no one share any details . Even their name. Pathetic experience.”
“Worst online purchase i ever did. !st of all no one answer your call on given customer care no. After so many trys a lady picked up call she was very rude . When i asked her to help me to exchange the size she refused to listen me and hanged up the call.
I am stuck that now what i will do that dress which is not fitting to me and these ppl are not helpful. They are only making clients fool to make money . If you guys do not have that much capability to run dont give problems to your customer as you do not intimate buyer that after buying Bunaai we not be able to help.
Useless online portal.
Pease do not buy anything from this Bunaai.com they are only making money and once you girl will stucj they will not even listen to you. Totally waste of money......”
“I had ordered a dress after receiving it I realized that it is not the size immediately called the customer service
For size exchange even offered to pay more but they just refused it now i am stuck with a dress which doesn’t fit
I wish if they could help out”
“The worst and worthless websites
ALL THAT GLITTERS IS NOT GOLD this proverb very well suites for this site they have good catalogs but actually the products r not as seems to be
I had ordered an anarkali kurtha worth
2365 got a size defect product. Request them for exchange they denied for exchange nor refund they dont have minimum ETHICS how to speak with customers or try to give me some solution instead abruptly hanged the call with out giving me proper information miss NIHAKIRA SO CALLED SUPERVISOR OF THIS SITE ..this is a FAKE WEBSITE ..customer satisfaction is worst
Never ever shop in this WEBSITE”
“Fake site, no refund or return policy, for exchange you have just 48hrs from the time of delivery, pathetic customer care executives they do not know how to speak, very arrogant. I'll never recommend this site to anyone, they sell cheap quality products if you ask for return or refund their policy doesn't allow, for exchange only 48 hrs they are cheating people do not buy anything from the site.”
