“Honestly, the checkout process was a miserable experience. Wasn’t able to remove items and something that should’ve taken five minutes, took half an hour.”
“I would not recommend Burrow.
I purchased the standard Range 3 seater sofa last June. After assembling it however, I found that the front middle two legs were shorter than the rest, and a couple were crooked. After trouble shooting many solutions with the Burrow team, nothing worked, and they ended up sending some replacement legs to try. These did not work either so I think this is a design malfunction of this sofa, (maybe just applicable to my batch). Plus the side cushions never lay completely flat, even after much smoothing, reshaping and 3 months of use. Anyway, its all assembled and I don't want to disassemble it to return but if I had the time and energy I probably would. At this price point, I would expect this sofa to work more flawlessly, and not be a hassle to figure out.”
“Doing furniture differently, Burrow makes a great product and backs it up with caring support teams. We are quite happy with our two couches and now have an affinity for the Burrow name.”
“I absolutely love all my Burrow pieces. I started with the nomad sofa/chaise and chair + ottoman. Loved them so much I have added the Carta table and credenza. Love the look and the hairpin legs. I was nervous about a light color couch but it really is stain resistant and easy to clean. So happy!!”
