“The item I wanted was no longer available and although a replacement was sent it was not what I wanted. BuyOrgnaics understood immediately when I contacted them. The gave me a full refund. Very pleasant to deal with and totally accommodating. I couldn't be more impressed and will hopefully use them again in the near future.”
“The lovely shampoo I purchased is quite hard to track down so I was thrilled to find it here. My interactions with the staff were great, and the postage charge is unusually reasonable. Excellent service.”
“I have been purchasing from Buy Organics for over two years now. Their service is always excellent, postage and packaging efficient and good attention to detail. I will continue using them and recommending Buy Organics to my friends.”
Thanks for the review, Dolores.
Your order was packed ready for collection with AusPost within 24 hours.
We appreciate that AusPost did take nearly 4 weeks to deliver your parcel which was very slow and no doubt frustrating.
Given you would be a local delivery, we do offer express shipping option for just $2 extra which you opted not to choose. With the lockdown in Melbourne and known delays in delivery times, this would have been a better option for you.
Please feel free to post your negative feedback with AusPost.
“I like the product. I had moderate skin allergy to my neck and after applying organic hemp oil for 3 days, its gone, like magic.
Easy to order form the website and quick and prompt delivery.
Definitely will order again.”
