“Excellent range of products at a great price. My items arrived quickly and were well packaged. I will certainly be shopping with Buy Organics Online again.”
“Don't advertise stuff as "ON SALE" when it is already more than 4 months out of date !!! That should have been thrown in the bin and not put up for sale, that is what I did to the Bread Improver I received from Buy Organics Online !!!!!”
Thanks, Henry for sharing your review.
We clear products with all sorts of Best before or expiry dates clearly listed for customers to make informed decisions. Best before dates are not expiry dates. Often products stored correctly can last for years after these dates.
This product was being sold well below cost with 50% discount and listed as:
Bread Improver 250g Lotus - ON SALE BBD 18/04/22
In this instance, after your demand for a full refund was considered then not approved, we offered (as a very reasonable compromise) to cover the cost to ship you out new fresh stock, should you wish to purchase it.
We're not sure what else we might have done so you could be informed prior to buying:
The product title said:
Bread Improver 250g Lotus - ON SALE BBD 18/04/22
The product description is included in the 1st line in bold:
Bread Improver 250g Lotus - ON SALE BBD 18/04/22
Your order stated:
2 x Bread Improver 250g Lotus - ON SALE BBD 18/04/22
At any stage, you could have asked us, what BBD 18/04/22 means - we think it's clear enough, and apart from phoning you to check if you can and did read what you were purchasing there is nothing more we could have done.
“Product and speed of delivery was very good. One thing that could improved is showing the nutritional values of the products as I was not able to find them on the site so had to look elsewhere.”
