Buy It Direct Reviews

3.5 Rating 435 Reviews

64 %

of reviewers recommend Buy It Direct

Company Reviews

Questions

Metrics

3.5

Based on 435 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Buy It Direct take to deliver?

Helpful Report

(3 weeks ago)

Buy It Direct normally delivers within 5 Days.

Helpful Report

(3 weeks ago)

70.00%

Industry Average

“ Price,delivery, returns +replacement, all top class,highly recommended ”

- Anonymous

“ Good service and great product, slight delay in delivery but resolved well ”

- MSmith

“ I was told 2/3 days for delivery and it was delivered late 6 days late, not really a problem accept that when I contacted customer service several times after the failed delivery I was told be different agents different times and dates every time. ”

- Anonymous

Buy It Direct Reviews

Delivery - Average