Buy It Direct Reviews

3.6 Rating 455 Reviews

65 %

of reviewers recommend Buy It Direct

Company Reviews

Questions

Metrics

3.6

Based on 455 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Buy It Direct?

Helpful Report

(1 week ago)

You can contact Buy It Direct by Live Chat, Telephone and Email.

Helpful Report

(1 week ago)

71.43%

Industry Average

“ My chair is beautiful just as the photos showed, very quick process from start to finish. Delivered within a few days of purchase. 5 Star service. ”

- Anonymous

“ Customer service was really helpful and the communication was always fast. They provided options and solutions for my issue and followed me through the process. ”

- Karina

“ The brilliant service. Well done! ”

- Vik

Buy It Direct Reviews

Customer Service - Good