Buy It Direct Reviews

3.5 Rating 435 Reviews

64 %

of reviewers recommend Buy It Direct

3.5

Based on 435 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How quickly does Buy It Direct resolve customer queries?

(1 week ago)

Greater than 30% of reviewers feedback is Buy It Direct takes over a week to resolve customer queries.

(1 week ago)

72.55%

Industry Average

“ Delighted with the product & service ”

- Michael Clerkin

“ Really fast service, good prices ”

- Jolanta

“ Quick delivery, very good and quick response to emails. Very helpful customer service team. ”

- Tadeusz