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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Good response to request, good packaging.
Helpful Report
Posted 9 years ago
I am a complete amateur when it comes to cameras and all the associated add-ons. I needed to buy a specific camera with defined add-ons for my daughter. The staff in Calumet on the 3 occasions I visited the shop in Drummond Street could not have been more helpful. I would have no reservations about recommending Calumet for photographic equipment to anyone. Other shops on the high street could learn from the customer service model of Calumet.
Helpful Report
Posted 9 years ago
I am a complete amateur when it comes to cameras and all the associated add-ons. I needed to buy a specific camera with defined add-ons for my daughter. The staff in Calumet on the 3 occasions I visited the shop in Drummond Street could not have been more helpful. I would have no reservations about recommending Calumet for photographic equipment to anyone. Other shops on the high street could learn from the customer service model of Calumet.
Helpful Report
Posted 9 years ago
I have made two visits to the Drummond Street branch this year and was able to get very good advice on the camera and lenses that I purchased. Most important for me was the opportunity to try out the equipment before buying. I did this on both occasions using Calumet rental stock. I was able to move freely around the store taking shots under different lighting conditions which set my mind at rest as to the suitability of my intended purchases. There was no pressure to buy and the information given to me was both helpful and informative.
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Posted 9 years ago
I took my Canon 5D Mark II in to get it repaired. As it turned out the guy behind the desk knew what to do to fix it and he did it there and then. Not only did he sort it out he also gave the sensors a quick clean for me too....there was no charge and it was done in minutes. He explained what I'd done to loosen the piece of perspex near the sensor. I bought a few bits of equipment whilst I was there....a black back cloth, a white back cloth, a spare battery, a new compact flash card and some ND filters. I was paying with vouchers (I had them in £50s) as they can't give change they worked out a discount so that I didn't lose out. I didn't feel rushed in buying anything, the guys were extremely helpful and I will be back again to look at the large displays. I was really impressed with the range of stock.
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Posted 9 years ago
I have found staff at Drummond Street informed, honest, friendly and willing to help. I have also been able to get discounted products there from time to time with the satisfaction of knowing they are backed by a fully professional retailer.
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Posted 9 years ago
Excellent speedy service! Ordered one delivered the next. Really can't ask better than that...
Helpful Report
Posted 9 years ago
Very happy with purchase. staff very helpful. Good value.
Helpful Report
Posted 9 years ago
Staff member Tom was more than helpful with my purchase. Told me everything I needed to know about the delivery process and the time it would take to arrive in store. I recieved a phone call 2 days later to say that the items were ready to pick up. On the day I was picking up my products I was running late so rang ahead to say so, Tom and Adele (the members of staff working) stayed open an extra 10 minutes so I could collect my items. I ran from the station all the way to the store, I was a sweaty mess and they were fantastic, offering me water and giving me a chance to catch my breath as well as having a joke. EXCELLENT customer service and great members of staff. Will definitely be returning.
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Posted 9 years ago
Excellent advice and service with prompt delivery - very grateful
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Posted 9 years ago
I have used Calumet before so I trusted their service. On the most recent occasion I was again very pleased with the ease of ordering and speed of delivery - next day = next day! After my lens arrived I noticed the price dropped by £120 in a sale and the were good enough to refund the difference as part of their "Price Promise" How good is that!!!??? I love it when don't have to shop around for the best deal and Calumet make that possible every time!! Great work guys!! :)
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Posted 9 years ago
I ordered a Calumet waterpoof case and it came exactly as planned the next day. A very good service saving me a trip to the store
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Posted 9 years ago
Great customer service and speedy delivery (got it next day after placing order).
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Posted 9 years ago
First class guys!
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Posted 9 years ago
Excellent customer service from all the staff! will defintley be back :)
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Posted 9 years ago
Excellent customer service from Calumet, i rang up interested in some used gear, Jamie got me all the details on condition and from his description i ordered via the phone. The camera was exactly as described when it arrived (next day) and packaged extremely well at a great price. I can't think of anything Calumet could of done better.
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Posted 9 years ago
Bought a GoPro Hero 4 Silver, amazing service from Calumet as usual.
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Posted 9 years ago
I found the communication from Calumet first class. Keeping me up to date where my order was and letting me know the tracking numbers for delivery. My order needed splitting into two despatches and they were very accommodating in ensuring I get my deliveries as soon as possible. I would recommend Calumet for their professionalism in dealing with my order and the first class and friendly service they provided to me during the process. Thank you.
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Posted 9 years ago
Great customer service and helpful staff. Adele at the Birmingham branch was fantastic and a credit to your team!
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Posted 9 years ago
A busy-ish Saturday afternoon for the store, but we were told we would be seen to as quick as possible. The gent who served us was very informative and took his time with us to see we got what we wanted and didn't seem stressed trying to serve anyone else. Bought the camera and was told we would have to wait on the delivery, a little bit annoyed as we felt like kids at Christmas wanting it now! The gent gave us a rental with a lense as close to the one we had ordered to practice on. The rest of our weekend was bliss. Thank you for the great service!
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Posted 9 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews