Capitec Bank Reviews

Name: Capitec Bank
Rating: 1.93

1.9 Rating 328 Reviews

22 %

of reviewers recommend Capitec Bank

Company Reviews

Questions

Metrics

1.9

Based on 328 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5

Visit Website

Write Your review

Tell us how Capitec Bank made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Capitec Bank 3 star review on 26th June 2025

Ayesha

Capitec Bank 2 star review on 12th June 2025

Owen Carleton

Capitec Bank 1 star review on 2nd June 2025

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Capitec Bank 1 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After the platform stopped replying to my emails, I was at my wit’s end. Resorus took over and brought order back into a chaotic situation. They kept me updated consistently and explained each step in detail. Their professionalism was unmatched. In the end, they succeeded in recovering the money I had lost. I’m thankful beyond words for their help.”

Helpful Report

Posted 2 days ago

“Fake investment platform”

Capitec Bank 2 star review on 11th July 2025

Helpful Report

Posted 4 days ago

“I lost $2,900 through this platform that suddenly became unresponsive and blocked withdrawals. After feeling stuck for weeks, I reached out to RESORUS . They were professional and kind from day one. They explained the process clearly and followed through with regular updates. In the end, I was able to recover the full amount. I’m relieved and thankful for their support. It made a real difference during a difficult time.”

Helpful Report

Posted 1 month ago

“Working with Resorus was a turning point. I’d spent weeks dealing with unhelpful support from the platform, feeling completely stuck. Resorus listened, analyzed my case, and took action. Their regular updates kept me sane, and they ultimately helped me resolve the situation. Highly recommended.”

Helpful Report

Posted 1 month ago

“I felt completely overwhelmed after losing $6,200 through this online investment site that suddenly stopped responding. I wasn’t sure where to turn until I came across RESORUS . Their team treated my situation seriously from the beginning. They listened, explained each step clearly, and stayed in touch regularly. It took some time, but with their help, I was able to recover the full amount. That brought me real peace of mind. I’m genuinely thankful and wouldn’t hesitate to recommend them.”

Helpful Report

Posted 1 month ago

“I didn’t think I’d ever see my $5,100 again after this failed crypto withdrawal attempt. I felt helpless until I contacted RESORUS . Their team didn’t offer empty promisesthey explained the process clearly and guided me step by step. What stood out most was how seriously they took my case and how often they checked in with updates. Getting that money back was a huge weight off my shoulders. I'm very grateful and wouldn’t hesitate to recommend their service.”

Helpful Report

Posted 1 month ago

“I engaged their services, hoping for investment and professional guidance, but I was let down when my experience didn't meet those hopes. I suffered a loss of $18,500 in less than a month, which was incredibly frustrating. Looking back, I realized I should have done more research before proceeding. Nevertheless, I'm thankful that I reached out to RESORUS; they offered timely assistance that helped me reclaim my funds. RESORUS support was invaluable and deeply appreciated”

Helpful Report

Posted 1 month ago

“It is posible to get your money back from online scam Report to < Paybackintld @ gmail . Com >> with immediate effect”

Helpful Report

Posted 3 months ago

“Olive trade exceeded my expectations during a very difficult time with my crypto funds. Their team’s in-depth knowledge of cryptocurrency recovery was invaluable in resolving the issue swiftly and effectively. What truly set them apart was their professionalism and calm demeanor under pressure. They guided me through the process step by step, easing my stress and providing clear solutions. I’m incredibly grateful for their assistance and highly recommend their services to anyone in need of expert help. W-h-a -ts -A-p-p: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: (o l i v e t r a d e r e c o v e r y 5 5 (@)———-g m a i l—————c o m”

Helpful Report

Posted 7 months ago

“Banking fees are bit hectic”

Helpful Report

Posted 7 months ago

“They look real and very serious until you gave them a try. They will ask you ton of documents to prove your identity until you get tired to do so. They suspended my withdrawals as well as my balance of $15000. Stay away from this investment comapant because they don't allow withdrawal after you invested until I report them and got all my funds back. All thanks to RESORUS.com they have a good consultation and all needed to help you recover your funds a trial will convince you.”

Capitec Bank 2 star review on 18th November 2024

Helpful Report

Posted 7 months ago

“I lost $440,000 in BITcoin when my cryptocurrency investment fell into the wrong hands, and I was taken advantage of during the time. After learning that it was neither traceable nor recoverable, I was on the verge of giving up until I came across an article on Quora about a RECOVERYEXPERT Mrs. Lisa Ellzabet. To my amazement, after working with her, She was able to retrieve $732,580 of the money I had lost. I am so appreciative that I was able to get my lost bitcoin back. When you reach her at (lisaellzabet 662 @ gm ail . com) and this number(+1 301 658 0921), She is always available to help.”

Helpful Report

Posted 10 months ago

“Worst place to invest your money ever. I invested into the company and they didn't let me withdraw my funds which I invested with them including the profits I made while trading with them..But Never the less am actually here to appreciate Mrs. Robert’s for her unwavering dedication in helping me to recover my money in full… Email:: robertslee618. @ gmail.com Call center/ WhatsApp:: +1 (856) 549‑7469‬‬..”

Helpful Report

Posted 1 year ago

“I just noticed that after my debit order goes off, the usual interest is added plus additional costs. But two days after more interest and costs are added. And this has been for months at a time.”

Capitec Bank 2 star review on 5th April 2024

Helpful Report

Posted 1 year ago

“I’m so disappointed with Capitec I switched from Nedbank to you guys all most 3 months for my business I’m still waiting for the speed point when I open the account in Sandton the lady log a call in front of me to order the speed point the guy said his coming his working in Randburg area till today I’m still waiting the sad part is 90 percent of my customers are paying by card 😭😭😭I tried calling the 0860667706 they said I need to re apply I don’t understand it’s been three months Please help”

Helpful Report

Posted 1 year ago

“I am not happy because most ATM'S outside the branch do not have a deposit option and it's hard to deposit if the branch or the shopping malls are closed because we only access the depositing machines at the branch or atm inside a mall. It's a hustle to deposit especially in the evening.”

Helpful Report

Posted 1 year ago

“i dislike the fact that there are 2 payment types on the app, “Pay” and “emediate pay” there should only be one option. who waits 9-24 hours for a payment.”

Helpful Report

Posted 2 years ago

“I was at Capitec Bank Stone Ridge yesterday at about 17h45, Thankyou so much to Daisy and Kay for being so patient with me and their service was warm and friendly All the questions that I asked they answered me and we just had a good time. It was pleasing to deal with them. Thank you Thato”

Helpful Report

Posted 2 years ago

“Very poor service, I resuested a card machine last week 7/7 my request was not even logged onto the system, I had to phone again Monday 11/7, untill now no one has called me, phoned again 12/7...I am a new customer, first time banking with Capitec, very dissapointing”

Helpful Report

Posted 3 years ago

“Not personally me but we were standing in the que waiting for them to open,but the door was slightly up. An old man ask one of the capitec consultants to assist at the Atm ,the capitec consultant refused to assist saying it's not opened yet. He was assisted by ppl in the que waiting to withdraw. Pls even if ur not open assist go extra mile”

Helpful Report

Posted 3 years ago

Capitec Bank is rated 1.9 based on 328 reviews