Capitec Bank Reviews

Name: Capitec Bank
Rating: 1.93

1.9 Rating 329 Reviews

22 %

of reviewers recommend Capitec Bank

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Metrics

1.9

Based on 329 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5

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Capitec Bank 3 star review on 26th June 2025

Ayesha

Capitec Bank 2 star review on 12th June 2025

Owen Carleton

Capitec Bank 1 star review on 2nd June 2025

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Capitec Bank 1 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TheresachinRecovery INC helpfully redeemed my funds.”

Capitec Bank 1 star review on 5th July 2025

Helpful Report

Posted 1 week ago

“While searching for a solution, I came across countless websites offering recovery services—many of which appeared questionable or lacked credibility. After extensive research, I found FRAUD SHIELD RECOVERY, and I’m incredibly thankful I did. From the very start, the team at FRAUD SHIELD RECOVERY stood out for their professionalism, transparency, and integrity. They didn’t make exaggerated claims or offer false hope. Instead, they provided an honest, well-explained assessment of my situation—detailing how the scam likely unfolded, the steps they could take to address it, and what results I could realistically expect. Within just a few weeks, they had successfully traced and recovered a substantial portion of the funds I had feared were lost forever. Equally important was the empathy and respect they showed throughout the process, which brought a sense of calm and reassurance during an incredibly difficult time. I wholeheartedly recommend FRAUD SHIELD RECOVERY to anyone affected by financial fraud.”

Capitec Bank 1 star review on 4th July 2025

Helpful Report

Posted 1 week ago

“After losing $143,750 to this online platform that suddenly froze my account, I was stressed and didn’t know who to trust. I came across RANGEPRO.ORG and decided to give them a try. They were upfront, explained their process clearly, and didn’t make any unrealistic promises. RANGEPRO.ORG kept me informed throughout, and thankfully, I was able to recover the full amount. It was a big relief. I’m grateful for their support and professionalism.”

Helpful Report

Posted 2 weeks ago

“Upon reflection of my experience, I gained a significant insight into the importance of conducting thorough research on a company prior to engaging their services. I was appreciative of how Resorus not only acknowledged my complaint promptly but also took swift action to assist me in retrieving my funds. Their timely response not only alleviated my concerns but also underscored their commitment to ensuring customer satisfaction”

Helpful Report

Posted 2 weeks ago

“I never expected to be scammed of $7,100, but that’s exactly what happened with this trading platform that stopped replying. I contacted RESORUS as a last resort. They didn’t make any bold claims just clear communication and a structured approach. The process took some time, but they helped me get the funds back. It was such a weight off my chest. I appreciate the transparency and the fact that I was never left in the dark.”

Helpful Report

Posted 3 weeks ago

“I usually prefer to figure things out on my own, but after weeks of hitting a wall with this platform issue and $11,000 been scammed, I realized I needed some support. A friend who had gone through something similar suggested RESORUS. From the start, they were professional, clear in their communication, and genuinely listened to my concerns. Throughout the process, I felt informed and respected. Everything was handled efficiently, and I’m relieved I decided to get help when I did.”

Helpful Report

Posted 4 weeks ago

“"Resorus was exactly what I needed." I was overwhelmed and getting nowhere with the platform’s support. Resorus stepped in, immediately understood my issue, and took control. They were communicative, professional, and most importantly, effective. I wouldn’t hesitate to use them again.”

Helpful Report

Posted 1 month ago

“FRAUDSHIELDRECOVERY.COM=(Recovered my stolen assets)”

Capitec Bank 1 star review on 5th June 2025

Helpful Report

Posted 1 month ago

“The team in my bio was reliable, professional, and got real results. They helped me recover funds I lost to a scam. I highly recommend their help.”

Helpful Report

Posted 1 month ago

“The team in my bio was reliable, professional, and got real results. They helped me recover funds I lost to a scam. I highly recommend their help.”

Helpful Report

Posted 1 month ago

“NO 1 BEST SERVICE IN RECOVERING OF LOST FUNDS””

Helpful Report

Posted 1 month ago

“Be very careful at Capitec ATM Brooklyn. On 11th May 2025 i visited the ATM and it took my bank card and a cash withdrawal was made at ABSA ATM. I I lodged a claim and now Capitec refuses to refund my funds. The CCTV are sufficient evidence that I did not make the withdrawal. Daylight robbery from Capitec and will not bank with them again!!Lost client and hope more follow suit..They dont care about their clients..”

Helpful Report

Posted 1 month ago

“I engaged their services hoping for investment and professional guidance, but I was let down when my experience didn't meet those hopes. I suffered a loss of $81000 in two months, which was incredibly frustrating. Looking back, I realized I should have done more research before proceeding. Nevertheless, I'm thankful that I reached out to dizette.com, they offered timely assistance that helped me reclaim my funds. Dizette.com support was invaluable and deeply appreciated.””

Helpful Report

Posted 2 months ago

“I engaged their services, hoping for investment and professional guidance, but I was let down when my experience didn't meet those hopes. I suffered a loss of $18,500 in less than a month, which was incredibly frustrating. Looking back, I realized I should have done more research before proceeding. Nevertheless, I'm thankful that I reached out to Rangepro.org, they offered timely assistance that helped me reclaim my funds. Rangepro.org support was invaluable and deeply appreciated.”

Helpful Report

Posted 2 months ago

“All thanks to mrs Olivia for helpin me re-claim my lost $125,000”

Helpful Report

Posted 2 months ago

“I had a bad experience with Capitec they refuse to resolve my issue and it been going on for 6months. I have more than average money invested in the account but I am having issues accessing my account. When I do resolve this issue I am going to take my business elsewhere.”

Helpful Report

Posted 3 months ago

“Absolutely horrible service. Poor communication from Capitec and delays have wasted my time. I needed to open a business account for an NPC and made the mistake of choosing Capitec. The person assigned to me, Patrick, did not return calls or emails, and when they finally did, they did not even call the right number. When someone says they will call me back that afternoon, but instead they call someone else the next evening, that is not good service. When they tell me they are sending an email on Thursday and instead send it on Friday afternoon at 16:55, that is not good service. I had two Capitec employees working on my case and neither got anything done. I told them I needed the account opened the same week and 2 weeks later it is still delayed due to their negligence. When we finally got to the Docusign part of the process the absolute incompetence at Capitec continued. I am the Senior Director of the NPC and was told they were sending me the Docusign on Thursday. But they did not send it. I emailed on Friday morning. No reply. I called on Friday morning. Was told they would call me back. They did not. I called again on Friday afternoon and was told the Docusign had been emailed Friday morning. It had not. I asked what email they had sent it to. It was not the email I have on record, but is an email I have access to. There was no email from Capitec. I asked why in the world they would have decided to send to that email and not my email on record. So they said they had to restart the Docusign process all over with a different department and a new Docusign would be sent to the correct email address ASAP. The Docusign was finally sent to the correct email on Monday. I signed it immediately. They were then supposed to send the Docusign to the next director to sign, but instead, they did nothing. We only have 3 directors and it shouldn't have been so complicated or taken so long. On Thursday afternoon Patrick finally called me to tell me we just needed to finish the Docusigns. The Docusigns that Capitec finds so difficult to email. They still have not sent them to the other 2 directors. If Capitec is so terrible about communication when opening an account, how could I trust them to ever give quality service? I should not have to constantly email and call a bank to get them to do what they said they would do. I am so sick of dealing with Capitec that I am restarting the process at another bank. I will never deal with Capitec again and I would not recommend them to anyone else.”

Helpful Report

Posted 3 months ago

“Is amazing how I got my investment account recovered with the support of hoskey44april AT G M ail. C om Wat sap 44 7438 687236”

Helpful Report

Posted 3 months ago

“it is by far the worst service from a bank I ever received!! we have had just over R2,000.00 in two months, but the assistance in an emergency is so bad, that it is costing us a lot of money to sort out an incorrect transaction that we immediately on Friday, requesting to be reversed and met with refusal. Saying we had to wait for money to reflect in our account first and then we can do the reversal on Monday, Utter lies!!!!! only to be told today (Monday) that now because it reflects in our account we can only do eft, we have been charged 1.84% on R70,000 in bank fees, and now have to have more bank fees to do the eft as well!!!! I will now have to find a proper bank who will not let me so down when I needed the assistance badly!!!!!! I will certainly tell everyone I know how bad the service of Capitec Merchant and Capitec Business really is!!!!! I am so upset and unhappy with your service!!!!!!!”

Helpful Report

Posted 3 months ago

“Supreme Assets Recovery exceeded all my expectations. Losing $88,000 to a scam was devastating, but their team gave me hope. They worked with incredible dedication and expertise, keeping me updated every step of the way. Thanks to their relentless efforts, I was able to recover my funds. I wholeheartedly recommend them to anyone needing assistance with financial recovery. 𝐖𝐞𝐛𝐬𝐢𝐭𝐞:: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞 𝐚𝐬𝐬𝐞𝐭𝐬 𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲.𝐎𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐚𝐭 : +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒.”

Capitec Bank 1 star review on 28th January 2025

Helpful Report

Posted 5 months ago

Capitec Bank is rated 1.9 based on 329 reviews