Capitec Bank Reviews

Name: Capitec Bank
Rating: 1.87

1.9 Rating 354 Reviews

20 %

of reviewers recommend Capitec Bank

Company Reviews

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Metrics

1.9

Based on 354 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5

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Capitec Bank 3 star review on 26th June 2025

Ayesha

Capitec Bank 2 star review on 12th June 2025

Owen Carleton

Capitec Bank 1 star review on 2nd June 2025

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Capitec Bank 1 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using Capitec almost 10 year's and I've been hearing stories about Fraudulent activities. There's a stop on my account and I can't access the money on my account. I've received an email stating that my account was involved in fraudulent activities and there's money money transferd into my account and is suspected to fraud. I was instructed to go and and make a affidavit explain what happened. Well I've explained everything and and I also confessed that I am aware of the transactions made on my account, I know the source and I even provided with the proof of payment. But still there's a stop on my account. The was an outstanding balance on my account (retirement fund/tax returns and other income from my beneficiaries). I can't access that too. Again they want proof of payment. I submitted whatever what I can remember but still they told me that my documents are old. I am a victim here and I want justice. I followed all their instructions but still no progress. Capitec is not a safe bank, the services are very poor including their stuff members. I'm under financial strain, I had pending payments and other debit orders I had to reverse. All want is my pending balance and warn the community about the risks of using Capitec bank account. This happens since from the 1st of October 2024. I want justice.”

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Posted 10 months ago

“This is one of the most happiest time of my life I was able to get back after being ripped by my previous trader. I highly recommend Sharon Oneil to anyone who’s looking for a trader to help manage their account and make profit. My family trusts Sharon Oneil to take care of all our trading transaction needs. Sharon Oneil knowledgable, experience and he's attention to detail is why I turn to her with all my trading and mining account. Expect nothing less than top notch service from Sharon Oneil: SHARONRECOVERINGEXPERTS @ Gm ail . co m”

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Posted 10 months ago

“I invested $5,500 in this trading platform that looked legit. Everything was fine until I tried to withdraw. Suddenly, my account was “frozen for security reasons,” and support was impossible to reach. I stumbled upon Resorus.com while searching for help. Their team didn’t just promise—they delivered. They kept me informed every step of the way and, after a few weeks, I got my money back. I wouldn’t have recovered a single cent without them. Trust me, Resorus.com is the real deal!”

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Posted 10 months ago

““It is a heartache when I read about folks' complaints on investment without any solution to recovery of these funds. I have been in a similar situation and I almost lost my family in which I invested $520,000 of my life savings on binary options. I recovered 90% of my funds after I found RESORUS.com. I found a way out through a tunnel that looks like a dead end. RESORUS .com”

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Posted 10 months ago

“I can’t thank Supreme Assets Recovery enough for their dedication and expertise. They turned what seemed like an impossible situation into a success story. Their clear communication and personalized approach made the entire process smooth and stress-free. Truly a lifesaver!” 𝐒𝐮𝐩𝐫𝐞𝐦𝐞 𝐚𝐬𝐬𝐞𝐭𝐬 𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲 .𝐨𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩— ‪+𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒‬”

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Posted 10 months ago

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Posted 10 months ago

“Bad bad customer servive i rather go bsck to fnb bank”

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Posted 10 months ago

“Beware of Tumi from Capitec at the Reef Shopping Center Two years ago, I met Tumi from the Capitec branch at the Reef Shopping Center in Albermale. We became good colleagues as he always helped with my banking. I introduced my business of selling imported goods to him, and he agreed to sell some smartwatches for me. Despite giving him several watches, he never sold any and eventually returned them. Later, he proposed that his nephew sell the watches at the coast. Trusting Tumi, I agreed. However, after weeks of struggling to get my watches back, he returned only two, both in dirty boxes, making them unsellable as new. He promised to pay for the missing watch but failed to do so, despite numerous follow-ups and broken promises. This experience has been incredibly frustrating and feels like a scam. Tumi, working at Capitec, took advantage of his position to deceive me.”

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Posted 10 months ago

“I have being founding it so difficult ever since I have invested all my money on this broker, I never believe that is was a scam, but all thanks to “Mr. SHARON ONEIL for helping me recover all the money that I invested on the this broker. you can also contact them if you are founding it so difficult to withdraw the money that you have invested on any broker or you are being SCAMMED before on any broker, you can also contact them, so there can help you out.. EMAIL : SHARON RECOVERING EXPERTS @ gm aill . c o m”

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Posted 11 months ago

“Capitac treatment for their own customer is like the punishment for sin in the old testament. They paused my account for their own reasons, I went to their branch in Woodstock to fix, they told me I must go back and need proof of residence and proof of work. I must walk from Woodstock to Maitland and walk again to them. It really unfair and unacceptable. I need money to use for taxi. The worst thing is they took their debit money onto my account that I can not do anything. It's really bad”

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Posted 11 months ago

““They look real and very serious until you gave them a try. They will ask you ton of documents to prove your identity until you get tired to do so. They suspended my withdrawals as well as my balance of €6000. Stay away from this investment comapant because they don't allow withdrawal after you invested until I report them and got all my funds back. All thanks to RESORUS.com they have a good consultation and all needed to help you recover your funds a trial will convince you.”

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Posted 11 months ago

“Had a complaint regarding my online banking app, went to the branch. A complaint was logged .It has now been more than a month received no feedback till today. Poor service.”

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Posted 11 months ago

“Subject: Urgent Review of Fraudulent Transactions on Capitec Account To Whom It May Concern, I am extremely disappointed with the service from Capitec Bank. Both of my children bank with Capitec, and on 13 November 2024, an amount of R3,500 was unlawfully deducted from their account. Despite reporting this incident, it has not been resolved, and we have yet to receive a refund. Shockingly, today, 26 November 2024, a further R12,000 was deducted from the same account. This is absolutely unacceptable, especially considering that the first fraudulent transaction remains unresolved. What is even more concerning is that within the past two weeks, three other people we know, who also bank with Capitec, have experienced similar issues. It is alarming that these fraudulent activities persist without proper resolution or prevention measures in place. With the festive season approaching, this situation has caused unnecessary financial stress and frustration. I urge Capitec to prioritize this matter, resolve it promptly, and provide assurance that adequate security measures will be implemented to prevent such incidents in the future. Please treat this matter as urgent. I look forward to your immediate response and resolution. Sincerely, Vicky Pretorius 079 491 3713”

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Posted 11 months ago

“Outstanding Experience with Supreme Assets Recovery ⭐⭐⭐⭐⭐ Supreme Assets Recovery has been a blessing in my life! I had lost a significant amount of money and thought it was gone forever, but their team stepped in and worked tirelessly to recover every penny. Their professionalism, transparency, and dedication were beyond impressive. They made the entire process seamless, explaining everything in detail and keeping me updated regularly. I am truly grateful for their help and expertise. If you’ve lost money and need a reliable team to help you, Supreme Assets Recovery is the best choice. Highly recommended! 𝐒𝐮𝐩𝐫𝐞𝐦𝐞 𝐚𝐬𝐬𝐞𝐭𝐬 𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲 .𝐨𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩— ‪+𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒‬”

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Posted 11 months ago

“At this moment I can't stop thanking the 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 team cause they helped me recover my money when i thought it was all gone. It all happened based on a review I viewed on how they helped a certain lady recover all her stolen invested capital of 354,000$ which makes me automatically follow up with them and now I am so happy to share their good work to whoever needs it. you can reach them through Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 Wh-a -ts- A-p-p ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬”

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Posted 11 months ago

““i was sad when i was tricked by them into paying £7000 and i was so worried. I'm grateful to RESORUS.COMwho helped me to recover back my account and the support team were professional and effective in making the process fast.””

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Posted 11 months ago

“I sold my vehicle yesterday and then he paid R50,000 that was our deal , but Capitec Bank said he was recently identified as being involved in suspected fraud ,so they will be placed on hold.... right now I'm sitting without money,it's very unfair...thanks but no thanks”

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Posted 11 months ago

“"Warning: Scammed by capitec Bank But thanks to RESORUS.COM, I recovered my losses! Their expert team fought tirelessly for me, securing a full refund. Grateful for their diligence and professionalism. If scammed, don't give up! RESORUS.COM truly delivers. 5/5 stars. Highly recommended!"”

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Posted 11 months ago

“I will change capitec very soon woo the lines at the atm are always very long sometimes the other atm is not working becouse mostly they have just limited atm new Germany branch is a very busy branch but only 2 atm”

Capitec Bank 1 star review on 19th November 2024

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Posted 11 months ago

““Five months after starting my investment, I began to feel uneasy when I attempted to make my first withdrawal. My account, which held over $70,000, was unexpectedly locked, and I was told to reach out to customer service. Despite my repeated attempts to access my funds, they ignored every request. After confiding in a colleague, they recommended I contact RESORUS.COM. Their team guided me through the process and helped me successfully recover my money.”

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Posted 11 months ago

Capitec Bank is rated 1.9 based on 354 reviews