Capitec Bank Reviews

Name: Capitec Bank
Rating: 1.93

1.9 Rating 329 Reviews

22 %

of reviewers recommend Capitec Bank

Company Reviews

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Metrics

1.9

Based on 329 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5

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Capitec Bank 3 star review on 26th June 2025

Ayesha

Capitec Bank 2 star review on 12th June 2025

Owen Carleton

Capitec Bank 1 star review on 2nd June 2025

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Capitec Bank 1 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rose Hoover teams provided exceptional service in helping me recover my lost funds from these scam brokers. Their team was highly professional, knowledgeable, and efficient in tracking down my lost money. What stood out was their clear communication and commitment to resolving the issue quickly. They made a daunting process much easier, and their expertise gave me confidence throughout. If you’ve fallen victim to fraudulent brokers, Rose Hoover teams are a trustworthy resource to help you reclaim your money and also get compensated. If you are a victim of a scam kindly contact her via:: Email:: rosehoover 90 ( @ ) gmail . com. WhatsApp:: +1 ( 301 ) ...409... ....2753.......”

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Posted 8 months ago

“Losing my funds was a devastating experience, but Supreme Assets Recovery Team gave me renewed hope. From our first conversation, their team was compassionate, professional, and fully committed to my case. They handled every detail with precision and kept me in the loop at each stage, making me feel secure throughout the process. Thanks to their expertise and relentless efforts, I was able to recover my lost funds. I’m beyond grateful for their dedication and can’t recommend them highly enough to anyone in need of recovery assistance. W-h-a -ts -A-p-p: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓 At 𝐠𝐦𝐚𝐢𝐥. 𝐜𝐨𝐦”

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Posted 8 months ago

“What a joke, been struggling for days to get a new card fir my business (prev mercantile) keep sending secure messages and no positive outcome. WHERE IS THE CEO TO DEAL WITH THIS? I WANT HIM TO EXPLAIN WHY!! Going to put this on all other social media platforms hoping he will respond.... otherwise I will take my businesses somewhere else and take out all the card machines of capitec in my store.”

Capitec Bank 1 star review on 27th October 2024

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Posted 8 months ago

“Your Consultant are very rude, especially the one located at pumlani mall, inside the mall”

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Posted 8 months ago

“The support from M E R S E Y H I P .C O M and their committed team was instrumental in preventing the complete loss of my assets. Even with my prior knowledge, I was misled into registering and investing $6,000 on their fraudulent website. M E R S E Y H I P .C O M played a crucial role in guiding me through the process of filing a fraudulent case against them, resulting in the total recovery of my investment. I would like to express my sincere gratitude to M E R S E Y H I P .C O M.”

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Posted 8 months ago

“Fraudulent transactions have been going off on my bank account. These are recurring. The bank's stance? No, we will not reverse the transactions even though I explained that in the past they did this because it's a matter between creditor and debtor. Now they say the ONLY way I can resolve this is to get a new account. This after many many years of having the same account. Do they even understand the implications? I thought Capitec was the frontrunner in service and protection of its clients. The lady at my Fourways Crossing branch was also quite unhelpful. Unacceptable. I expect my bank to protect me.”

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Posted 8 months ago

“On the 17 October 2024 I bought a blue voucher using my Capitec app, never received the pin and Capitec was contacted. Was told that they were experiencing technical difficulties and it will be sorted within 24hrs. 48hrs later contacted them again and they were still trying to fix it. 72hrs later they claimed to have fixed the problem. Received voucher but it would not load. Contacted Capitec and was told to contact Blue voucher, did that and was told that Capitec had requested voucher to be cancelled in order for them to do a refund.b Contacted Capitec again refund will be done in 24hrs. It's now 168hrs later and still no refund. Have Contacted Capitec 15 times since the 17th and every person has a different story and promise. Worst Bank ever.”

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Posted 8 months ago

“Supreme Assets Recovery was instrumental in helping me recover my funds after being scammed by dishonest brokers. Their team was incredibly skilled and persistent, guiding me through the recovery process with clear communication and support. They handled everything with professionalism, ensuring that I was informed of progress every step of the way. What seemed like a hopeless situation turned around thanks to their expertise. I highly recommend Supreme Assets Recovery to anyone who has lost money to scam brokers – they are reliable, effective, and truly care about their clients’ outcomes. Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ.ᴏʀɢ WʜᴀᴛsAᴘᴘ- ‪+𝟷 (𝟻𝟶𝟻) 𝟺𝟶𝟸‑𝟶𝟽𝟷𝟺‬”

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Posted 8 months ago

“Important Information Alert! Have you been lured into investing your hard-earned money only to face a devastating scam? My experience with Capitec Bank turned into a nightmare after I was scammed out of £310,900 across three trades. But there's hope! After months of stress and despair, I successfully recovered my money with the help of professionals. If you're in need of assistance, I highly recommend contacting their agent at MONEIORECLAIM.COM. They are experts in asset recovery and can help you reclaim what's rightfully yours. Remember: Stay informed, stay vigilant. Protect your investments and don't let scammers win! Share this information with others who might need it too.”

Capitec Bank 1 star review on 21st October 2024

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Posted 8 months ago

“After 3 successful trades, I got scammed £250,000 cumulatively. I will advise you all not to invest your hard earned money on capitec bank, It’s all façade as they lure you into investing a lot of money and then steal it at once. I got help to fight back hard till I recovered my money after months of agony and depression. I am willing to share my experience with other victims who might need help. Contact Rose Support. (rose_hoover_90_@_gmail_._com) . They are professionals and helped me get my assets back. All thanks to rose once again. Whatsapp:: +1 660-233-3165”

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Posted 8 months ago

“I fell victim to this fraudulent Financial market , which promised great returns through online investments. After investing, I realized it was a scam, and my money was stuck with no way to withdraw. Feeling defeated, I discovered SUPREME REOVERY ORGANIZATION , a service dedicated to recovering funds lost to scams. They were highly professional and walked me through the entire process of getting my money back. Thanks to their expertise, I successfully recovered my funds. If you’ve been scammed by an online trading platform, I strongly recommend turning to them for help. They truly deliver results. Contact them: W-h-a -ts- A-p-p ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”

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Posted 9 months ago

“I cannot log into my online banking Just have a blank screen. Have tried different browsers, restarting my phone, clearing cache, etc. How am I supposed to do my stuff that I want to do if this f&R#n app won't work”

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Posted 9 months ago

“It was so traumatizing and I couldn't talk to no one about it after this investors left me handicapped by taking my 222,500$ stopping me from withdrawal of my hard earned money. My search for redemption begins after a very close associate of mine told me about TheresachinRecovery Specialist and I saw a lot of reviews myself and testimonies about them, finally reached out and to my greatest surprise what I thought was impossible became possible and mind blowing. I will forever share their good work cause they saved me at a time I needed it most. You can contact them through via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4 if you’re going through related issues.”

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Posted 9 months ago

“I saw an interview over the much hype Tesla Financial program and invested the initial minimum of USD 240000, after then i started getting an incessant barrage of phone calls from this broker who tried to pressure me to increase my investment to the next and after so as to double my returns. I finally ended investing a total of USD 540000 before i tuned him off completely. When I demanded to withdraw my investment after 2months, he stopped taking my calls nor responding to my mails. I tried all means of communication and seeking help to retrieve my funds but i was unsuccessful. I am profoundly grateful to the entire company of the TheresachinRecovery and if you got same issues you can reach them through Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4 for their willingness to help recover my funds despite my case falling short of their basic standard requirement. I now feel re-assured that these scammers will begin to hear a hissing sound turning louder everyday; thanks to the TheresachinRecovery”

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Posted 9 months ago

“After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ email 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable. WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬”

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Posted 9 months ago

“I had a very poor experience with this *** Bank. I deposited R5900 and the ATM was indicated deposit error after the payment was done, and it said "Out of Order" and the R5900 never reflected on my bank account. I immediately went inside brank they logged query and indicated i wait 24-48 hrs. And today i am being ****en told that i need to wait for 7 days .. These people are ****en skelem. I curse the day I join this bank.I want my money Capitec skel Bank. I will never stop until i get my cash back. I worked very hard for my money. I advise people never to use this bank i will cancel my services with them. Poor administration from the **** bank, they **** poor people. I want my money Capitec. I worked very hard for my money. I will not stop until you pay me back my money. I am suffering because you are telling me nonsense that i must wait 7 days that is nonsense I want my money now.”

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Posted 9 months ago

“After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable.”

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Posted 10 months ago

“As a 40-year-old computer scientist, I delved into freelance work to supplement my income. Seeking additional streams of revenue, I turned to cryptocurrency trading as a side hustle. Initially, it seemed promising, and I invested $150,000 in Bitcoin with an investor I trusted. After a few months of successful trading, I decided to escalate my investment to $350,000. However, my world came crashing down when the company abruptly went out of business, leaving me stranded with significant financial losses. It was a devastating blow, and I felt helpless and betrayed. In my quest for justice and restitution, I confided in a family friend, who recommended The theresachin recovery group to me. I gave it some thought before deciding to get in touch with theresachin recovery group, whose work had great feedback and endorsements. Their professionalism and promptness really pleased me, and they offered me hope by thoroughly explaining the recuperation process. After she recovered everything for me, I Was more than willing to review the fantastic work she did. The theresachin recovery group is a great resource for any fraud victim looking for assistance in recovering their lost cryptocurrency or funds. Contact details: Call/ WhatsApp + 1 2 3 4 3 0 0 1 5 4 4 Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m”

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Posted 10 months ago

“Poor service”

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Posted 10 months ago

“Well the department of Fraud should just be cancelled because one thing for sure is they don't do their job. They very quick to say they cant assist no can they retrieve your money , yet they request you to open a case at the police station come with a case number as a form of investigation and now you up and down with the police for nothing. i lost 9000 from fraud of which the people that where doing the fraud are using a capitec business account. Im very hurt by the service and for all the time i spent up and down with the police trying to solve a dead end case.”

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Posted 10 months ago

Capitec Bank is rated 1.9 based on 329 reviews