Carbon Offroad Reviews

Name: Carbon Offroad
Address: Unit 10, 75 Waterway Drive, Coomera
Rating: 4.40

4.4 Rating 241 Reviews

83 %

of reviewers recommend Carbon Offroad

4.4

Based on 241 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1300780141

Email:

operations@carbonoffroad.com.au

Location:

Unit 10, 75 Waterway Drive
Coomera
4209

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Carbon Offroad 5 star review on 9th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm super impressed with my Carbon gear. Though it was actually Hardkorr gear. But I thought it best to order through Carbon because Dan K is such a manly, handsome, all round awesome guy.”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Quality products backed up by great customer service and fast delivery.”

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Posted 3 years ago

“Nothing wrong with carbon, but if it's a warranty claim shouldn't post the part through aus post. Been waiting almost 1 month. It's been in transit for 2 weeks from a suburb thats 10 minutes drive away from me. Nothing against carbon, but warranty claims should be at higher urgency as it's a fault with the product. Auspost definately isn't the ideal carrier for warranty claims. Should be through at least express post.”

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Posted 3 years ago

“Have now bought a few recovery items from Carbon Off-road - it’s all good gear and they deliver quickly. Thanks Carbon Off-road keep up the great work.”

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Posted 3 years ago

“Great thimble and soft shackle highly recommended”

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Posted 3 years ago

Thank you for your great review, we really appreciate your kind words.

Posted 3 years ago

“Super happy with the carbon 3000 LB for a boat winch, works a treat! Would recommend”

Carbon Offroad 5 star review on 2nd February 2022

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Posted 3 years ago

“Excellent products and reasonable prices”

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Posted 3 years ago

“very quick shipping, top product and easy to install! A+++”

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Posted 3 years ago

“Great service and fast delivery”

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Posted 3 years ago

“cheaper than anywhere else, dispatched quick 👌👌👌”

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Posted 3 years ago

“Great service and the products appear to be excellent quality. They look great too! Yet to test the soft shackle, but I know it will be fantastic.”

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Posted 3 years ago

“Had a warranty claim, was sorted out straight away no issues, awesome service”

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Posted 3 years ago

“Quick postage. The winch was as described. Fitted easy. Very happy with both the product and the service”

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Posted 3 years ago

“Easy purchase great delivery”

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Posted 3 years ago

“Awesome winch !! Instructions were great very easy install. Highly recommend Carbon Offroad”

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Posted 3 years ago

“Without a doubt some of the best off-road gear, quality and at a good price.”

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Posted 3 years ago

“these guys where grate to deal with , super helpful, very friendly and very knowledgeable if i could give more stars i would”

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Posted 3 years ago

“My 12000lb winch stopped working, so I contacted carbon and he worked out the contact block had failed , replaced under warranty and now all working again. Thankyou Carbon.”

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Posted 3 years ago

“Amazing service from the entire team! Special shoutout to Nick from Carbon Offroad, honestly the best customer service I've ever experienced, never have I met such friendly people. Despite me breaking the winch, when I reached out the team were kind enough to repair it for me in a matter of weeks, getting it back to me in time for my trip to the Vic High Country, the brand clearly has workers who care for their customers and truly look after them. Couldn't recommend a brand more, great service and an even better product.”

Helpful Report

Posted 3 years ago

Carbon Offroad is rated 4.4 based on 241 reviews