Carbon Offroad Reviews

Name: Carbon Offroad
Address: Unit 10, 75 Waterway Drive, Coomera
Rating: 4.40

4.4 Rating 241 Reviews

83 %

of reviewers recommend Carbon Offroad

4.4

Based on 241 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Carbon Offroad:

Proud Australian owned and operated 4x4 accessory company

Visit Website

Phone:

1300780141

Email:

operations@carbonoffroad.com.au

Location:

Unit 10, 75 Waterway Drive
Coomera
4209

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Carbon Offroad 5 star review on 9th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome product and service”

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Thanks for the great review Leigh

“Top quality product with very clear instructions. International shipping was super fast. very happy with the final product.”

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“Great winch, worked well. Had an initial problem with the wireless module and Carbon were very helpful and had a module posted the same day.”

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Great to hear, thanks Jeff

“Great help over the phone, fast shipping and great product”

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Thanks for the awesome review Neall

“I needed a winch controller in a hurry for my Cape York trip. (my original one went missing). With your help the right part arrived in time and I've had to use it a couple of times on this trip. Thanks team, your winch is a boomer!”

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Thanks Greg, we're glad your Carbon Winch has helped you on your trip, if you have any photos, we'd love to see them, you can tag us on our socials

“Great service.fast freight . Communication amazing”

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Thanks Sarah, we love to see reviews like this.

“Firstly, it is an absolutely awesome product. It looks great and works perfectly. All the accessories are well thought out. Secondly, the service is exceptional. Greg and Dave are the best auto technicians that I have ever met. Immensely knowledgeable in all aspects of 4WD and recovery. I will be heading back there for suspension, exhaust and other recovery parts. Do yourself a favour and make sure you include Carbon when you start shopping for winches and recovery gear.”

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Thanks for your awesome review Dean, we look forward to helping you out with suspension and an exhaust in the near future

“Great value offroad gear”

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Thanks for the great review Mark

“Staff was very helpful and the winch is super as well as looking good.”

Carbon Offroad 5 star review on 16th July 2023

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Thank Richard, it was great to meet you when you popped in, your Rig looks awesome!

“Great service & answered all questions when asked. Delivered to Darwin quickly & on time. Would definitely shop here again”

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Thanks for your awesome review Rohan

“Fabulous kit. Everything was included even a stubby holder! Well built and high quality finish when compared to other competitors in the market. Look awesome and tough on the Jeep Gladiator.”

Carbon Offroad 5 star review on 10th July 2023

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Looks awesome, thank you for taking the time to give us a great review

“Couldn't deal with a better team of people. Service and quality of product was awesome. That Dan bloke is something else.”

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Thanks for your awesome review Jayson, we aim to please!

“Very well made product. Good instructions and easy to assemble.”

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Hey Andrew, thanks for the awesome review, good to hear

“We have had no problems with any of the deliveries and orders from Carbon Offroad. Customer Service is 5 stars. They are fast and efficient. Thank you Carbon Offroad for quality products.”

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Hey Michelle, thanks for the awesome review and thanks for being an awesome customer

“Great product delivered on time.”

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Great to hear Mark, thanks for taking the time to post a review

“Great products with prices and service to match. Love the winch!”

Carbon Offroad 5 star review on 18th June 2023

Helpful Report

Looking good Anthony!

“Installed the 6000lb carbon winch on my Jimny. It's light and effective. It's pretty much completely hidden, which is the look I was after.”

Carbon Offroad 5 star review on 16th June 2023

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Nicely hidden, thanks for your review, we appreciate it

“Very pleased with my new winch, haven’t used in anger for vehicle recovery yet, but I have used it for more important things. Getting fire wood. Performed faultlessly under hard tough conditions.”

Carbon Offroad 5 star review on 11th June 2023

Helpful Report

Thanks for the great feedback Annette, awesome photo too!

“Bought 12000 winch about 5 years ago, used it twice for very tough recovery, was impressed with its performance as it was fitted to Diesel Prado which is bit lighter 4X4. Now I have GVM upgraded 76 series. Will consider new TANK 15000 winch. Hope it will perform as my old Carbon winch have performed.”

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“Dan is the man! Customer service plus +++”

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Carbon Offroad is rated 4.4 based on 241 reviews