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Carbon Offroad Reviews

4.4 Rating 241 Reviews
83 %
of reviewers recommend Carbon Offroad
Company Reviews Product Reviews
114
 Metrics Info
4.4
Based on 241 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Carbon Offroad Reviews

About Carbon Offroad:

Proud Australian owned and operated 4x4 accessory company

Visit Website

Phone:

1300780141

Email:

operations@carbonoffroad.com.au

Location:

Unit 10, 75 Waterway Drive
Coomera
4209

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Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Tony McG****
Verified Buyer
“Wrote to Carbon that the winch would only work in the out position with the hard-wired controller, and immediately posted a new one cable at no cost, great service and was able to speak to a person, best to buy off an Aussie company for this reason as well as supporting all things Australian”
Helpful Report
Anonymous
Verified Buyer
“Recently purchased the 15000 - Product was exactly as described - easy to install as far as winches go and everything was supplied. One happy camper”
Carbon Offroad 5 star review on 31st October 2022
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Jerry G****
Verified Buyer
“I recently purchased a carbon 12K winch ans was impressed by the level off service and backup by this company. There was a problem with the winch Solednoid failing on our Cape York trip and I contacted Carbon Off-road directly and they had no hesitation in replacing the Solednoid on our return journey at their Gold Coast warehouse at no cost to us. They upgraded Solednoid with a heavier duty version. I also upgraded the original with the flush mount Carbon Off-road mega pro hook. The big thing for me is their their willingness to talk to you at any time whether its for some advice for a technical issue or warranty issues. Thankyou Carbon OffRoad.”
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Alan Woo****
Verified Buyer
“Bought a carbon winch hook, very well made and will be a lot easier to use on the winch, replied straight away when I had a question on the product availability time and again when it was on its way. Alan”
Carbon Offroad 5 star review on 30th October 2022
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Peter****
Verified Buyer
“Great products and service.”
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James Cocke****
Verified Buyer
“Amazing company and staff are fantastic. Would 💯 recommend this business for every product they sell. Thanks for you help”
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Will Croc****
Verified Buyer
“Great products, quick delivery.”
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Rick Col****
Verified Buyer
“Great products, great service from passionate people”
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Anonymous
Verified Buyer
“Your service and knowledge was impeccable I thank you for your prompt attention to my problem thanks Keith”
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Ian P****
Verified Buyer
“My dealings with Carbon Off road have been nothing short of excellent. Very happy with the products and services I have received.”
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Samuel Hu****
Verified Buyer
“Absolutely Bloody Marvellous! Muchly Appreciated Technical Advice and Fast Shipping of Parts 👍🏾👍🏾👍🏾 Blokes who stand by their warranty. A1 ✌🏾”
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Dean San****
Verified Buyer
“Visited the factory at Coomera QLD, staff were fantastic and very helpful”
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Anonymous
Verified Buyer
“Once ordered, i received my carbon winch very quickly, only installing in about a week but the product looks great🙂”
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Aaron S****
Verified Buyer
“Fast no fuss delivery”
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Peter F****
Verified Buyer
“Thanks to the guys at Carbon Offroad ordered my 12000 LB winch, had a slight hiccup with the minor part being sent wrongly and they fixed it straight away and it was no issue at all. First Class Customer Service, thanks Regards Peter Frost”
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John ****
Verified Buyer
“Factor55 thimble arrived as expected and looks like a good bit of gear. Yet to use it in anger.”
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Ross Trif****
Verified Buyer
“Always happy to help with parts , nothing ever a problem”
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Anonymous
Verified Buyer
“Great product, fast and professional service.”
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BRETT TO****
Verified Buyer
“I will buy more stuff of these guys fast delivery they answer there phones & if any ploblems, there happy to try & help U & they have Great products. very Happy with there service & will buy off them again thanks Brett.”
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Josh Boett****
Verified Buyer
“Ordered the gear and received it as described and on time. Thank you!”
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Carbon Offroad is rated 4.4 based on 241 reviews
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